Brentwood Hearing Center's Online Review Report Card
Brentwood Hearing Center
4.8
Average Star Rating
71
Total Reviews
2
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Review Summary
Brentwood Hearing Center received 97.2% positive feedback, with patients praising their professionalism, expertise, and friendly staff. However, 2.8% of the feedback was negative, primarily citing unaffordable pricing and poor customer service post-visit. Overall, the practice is appreciated for its exceptional care, yet it could improve customer service follow-ups.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Brentwood Hearing Center's Reviews
I have been going to brentwood hearing center since forever. I am 43 and have never been anywhere else. I wouldnt trust anyone else. The audiologists there will do everything to find the right style, fit, brand, hearing aid, that will lead you to live your best life. You will get a 30 day trial on any aids your interested in. If you dont like them, they will find another, that you will like. I am extremely picky about the sound of my aids, and they have never failed me. To me, this place is top tier!!
My doctor made me feel at ease while doing my hearing test. She explained everything before doing the tests. She explained everything to me the way I could understand. She answered all of my questions and helped me in every way possible to get my new hearing aids.
The staff is very helpful and friendly.
Dr. Tania Williams is outstanding, informative, experienced, and a pleasure to work with. When I met her about two months ago, she gave me a very thorough hearing test. After she showed me a graph, detailing how much hearing loss I have, we talked about the cost of hearing aids. I tried on two different brands. When Tania put the first ones in, I nearly fell out of the chair, being shocked and surprised with being able to hear so much better. She put the Oticon ones in and I knew right away that this was it. They were more clear than the first ones. She did not pressure me at all to order the hearing aids. I was so excited for my fitting appointment with Tania. She took the time to explain the ins and outs. She returns emails quickly. I am so happy and pleased with my hearing aids and that I chose Brentwood Hearing Center and Dr. Tania Williams. I highly recommend Brentwood Hearing Center for your hearing needs. The staff are very friendly and helpful. The one added bonus I am enjoying is being able to hear tv through my hearing aids.
Outstanding service, extremely thorough, fully explained all of my options, walked me thru the ins and outs of my new hearing aids. Do not go anywhere else, Dr Williams and staff are the best in the Nashville area
I've worn hearing aids for almost 15 years -- an acoustic neuroma left me with single-sided hearing, and the hearing in that remaining good ear has been declining over the years. After moving to Nashville 8 years ago and going to another audiology practice in the area, with which I wasn't particularly satisfied, a friend recommended that I try Brentwood Hearing Center. I've been a patient of Dr. Williams for the past couple of years now and I cannot say enough wonderful things about my experience with her and the rest of the BHC staff! It is, without a doubt, the most outstanding practice I've encountered. Dr. Williams stays absolutely up to date with all the advances in hearing aid technology, along with the various other auxiliary devices, and has provided me with everything I need to maintain as good a level of hearing as possible. One of her colleagues helped me adjust an app on my phone when Dr. Williams was unavailable, so I feel as though I have an entire team behind me! Dr. Williams is thorough, patient, very attentive to details, and takes a real interest in providing extraordinary, personalized care.
Mom had a great experience and the customer service is second to none. Everyone we encountered was professional and helpful. Highly recommend them.
I felt confident in my choice of Brentwood Hearing Center based on the website. However, it took only a few minutes to realize how elated I was, and am, with that choice. Dr. Ann Boling's professionalism, knowledge, expertise, and understanding of what I was experiencing, all met and then exceeded my expectations. Add to that how much of a pleasure it was to talk with her. When she fitted me for the first time with a pair of Phonak hearing aids and turned them on, my eyes opened wider and wider with surprise and joy and relief. After wearing the new devices for a couple of weeks, I went back for a follow up appointment where Dr. Boling fine-tuned them and adjusted them for my preferences. They will also see me again in three months to ensure the programming is what I want, but if I want an adjustment earlier I can go back as needed. The staff is warm and helpful, and they make you feel welcome. Dr. Boling's help and guidance made the process a pleasure. I highly recommend Brentwood Hearing Center.
Dr Anne Boling was knowledgeable and professional. She diagnosed and prescribed efficiently and effectively. Brentwood Hearing Center products are excellent quality. Dr Boling remains available for follow up and support. Her office is pleasant and her staff is attentive and courteous.
I came here with a family member and the professionals here are very good. They seem to care and pay attention, very nice. They also run on time.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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