CareNow's Online Review Report Card

I read their hours incorrectly and showed up 10 minutes before close. They were very happy to still help me. They all had great bedside manner and were very polite. Overall, a great experience. Would come again.

Prompt and professional with a short waiting time. Handled my issue in an efficient manner with explanations of procedures throughout. Would definitely revisit if needed.

Front desk man was rude and condescendingWas only told they didn’t have the quick covid test, which is the reason I was there, after they gave me the other test where u have to wait a day

Phenomenal care & a wonderful staff!

Quick, efficient and nice!

Visited the care now urgent center on Hillsboro Road. Staff extremely professional and prepared. Wendy, Tammy, and Dr. Reg We’re both professional and personable and made me feel comfortable during my whole visit. I would highly recommend them.Warren

My wife and I are visiting from Texas. Last night, I suddenly felt ill. We went in as a walk in this morning. The registration process was easy and I was seen fairly quickly. The reception and doctor provided the best service I've ever experienced in a medical facility!

Making my appointment was easy, getting signed was a breeze, I did not have to wait to be seen, and I felt the nurse and doctor both listened to me. Thank you for providing quality compassionate care!

Great first visit experience. Recommended.

Everyone there was very helpful and very considerate. I could not have been treated any kinder.

I arrived early but still didn’t get to a room until 50 minutes after the appointment time. Also, there were a couple of people that arrived after me but were called back before. Everyone working was nice enough though.

Everybody here is super friendly!! The service is quick as well.

Great staff! Kind and compassionate! Highly recommend them for any urgent care needs!

Why does it take 3 hours to get covid tested when there are literally only 2 people in the waiting room? Literally the worst customer service. Waited for 2 hours then the person working the desk said I didnt have an appt even though I made one. The guy was super rude and hung up on me twice.

Hands down the best!! Extremely impressed!! The doctor and staff were amazing!!! I will be back in the future!

Very responsive, empathetic and compassionate while being efficient.

Very efficient scheduling and got me in and out. Very nice providers and tech. When you feel bad there is nothing better than getting seen and having a prescription as fast as possible.

Very organized see you quickly once you get in building

Nice people! Everyone from front desk on. Quick service! Easy in and out.

Very bad customer service skills. It started with the receptionist, bad attitude. I started to leave but thought it would get better. Nope!  The male nurse was the same way BAD ATTITUDE, I should have left then, but I waited to see the Dr. with same thing, BAD ATTITUDE! It took about 30 seconds to food my problem. I should have used my 7 year old granddaughter to help me. Then I had to pay a ridiculous amount with insurance. You can feel the ugliness when you walk in the door. Use the clinic at Kroger, you will leave a lot happier when you leave. To make things worse they did not fix what I went in for. I drove to Kroger and they fixed me up. A lot better service with a smile. Dont waste your money at At dUrgent No Care.