Comfort Keepers Home Care's Online Review Report Card
Comfort Keepers Home Care
4.7
Average Star Rating
39
Total Reviews
1
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Comfort Keepers received 74.4% positive feedback, with patients praising the caregivers' compassion, attentiveness, and professionalism. However, 25.6% of the feedback was negative, primarily citing inconsistent caregiver training and scheduling issues. Overall, the practice is valued for its quality care yet needs better time management.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Comfort Keepers Home Care's Reviews
Comfort Keepers is a business that generally cares about the well being of you and/or your loved ones. I’ve had the pleasure of getting to know a number of employees at their Nashville office and there is no other company I’d trust to have in a loved one’s home. They are compassionate, loving, and eager to go above & beyond to provide a great in-home care experience.
comfort keepers has already gone above and beyond to help our family. the past 96 hours have truly showed me how caring and compassionate folks can be and how much better family time can be with our grandmother with some help for the caregiving tasks- also, sandy p. and adrionna c. are LITERAL angels on earth!
It been a really great experience
Thank you to the Nashville branch of Comfort Keepers. I needed some assistance after my step mother’s surgery to assist my elderly father and step mother for a few days during her recovery. Comfort Keepers were able to respond quickly and sent Roux Chanatry out to assess the needs. She was very thorough and answered all questions kindly and accurately. The assistants sent out to help, Juanita and Sandra, were very caring and helpful. My dad and step mom were both very happy with the assistance provided. Thanks to all of you!
The essence of Comfort Keepers is in the details – from the gentle fragrance of freshly prepared meals wafting through the air to the soft hum of laughter and conversation.... Our caregivers aren't just assistants; they're companions, creating a haven at home where the challenges of the day are met with empathy, and every interaction is a chance to brighten a moment.
Comfort Keepers has done a very good job helping take care of our son who is recovering from an automobile accident. The caregivers have had very positive attitudes and have been caring and thoughtful.
I would highly recommend Comfort Keepers to anyone. We have been using them for about two years now, and the service is is unbeatable. The communication is great, and they truly care about their clients.
When I needed help the most with mom, Comfort Keepers was there for me. I cannot imagine having to travel the rough journey that is now behind me without their loving, dependable assistance with the live-in care situations. If you have a need for a full schedule of in-home assistance for your loved one, Comfort Keepers is the right choice for your family. Thank you to all the caregivers for doing a job that requires much more compassion than people realize. Thank you to the on-call staff that continually finds the best way through a tight spot in the road.
The care givers helping Bernice have been caring and capable. I appreciate that they chat with her now that she needs someone to talk to.
Zoe is awesome, caring, always professional, and early for her shift with me.
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Locations
No related location
Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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