HCA Healthcare's Online Review Report Card

Just made a delivery here, a friends daughter met us for an errand

My kids almost lost their mother, and my husband almost lost the love of his life Tuesday. Worst part is my oldest was there and saw the whole thing. I made it out of surgery with no issues, made it through recovery just fine, then got to my room and it went downhill. The nurse administered my IV medication and left the room for 20 minutes. Sebastian noticed I wasn’t breathing normally and went to grab my hand and I was cold and completely white. The nurse walked in and he told her something was wrong. My O2 saturation had dropped to 34% and she went to call a rapid response, by time she got to the phone I coded. Sebastian wasn’t asked to leave the room and saw the complete disorganization of The Women’s Hospital. I knew not to trust that hospital because we experienced the same issues with Jordan when he was born and we forced them to transfer him to TCH. Their monitors are not connected to their computers at the nurses station. They had no clue I was in respiratory distress. The nurse would not have even noticed something was wrong if Sebastian hadn’t said something, she would not have noticed until after she logged in her computer as she came to give more medication. That nurse came to my room the next day to check on me because she felt bad and wanted to see if Sebastian was ok. I was advised if it had been a few minutes later I would not have survived. I will never go to that hospital again and will deter anyone who ever tells me they are being treated there. HCA Healthcare

Well first of all when you profit over a billion dollars in tax payers money; I think you could give ALL your hard working staff raises/bonuses!! Yet you choose to be greedy while your hard working staff risk their health and lives everyday!! I feel when the morale of your employees is low they patient suffers!! Not only did a good amount of your staff not get hazard pay/bonus like almost every other hospital in the nation....they also did not receive any raises for 2020. Yet ypu profited over a billion dollars in one quarter!! So if you wanna improve your hospitals, take care of those who make you the money; and not just the nurses and doctors....your food service and house keepers too! Without them you have no hospital andd the doctors and nurses cant work either or did you forget that when counting your BILLIONS!

Loo

How about pay you employees. You are a giant corporation and its not okay to just not pay your employees.

I’ve worked a per diem for HCA and it was one of the worse environments I’ve ever had the displeasure of working for a healthcare organization. I would not wish my worse RN colleague enemy to work there. It’s a for profit organization so they try to skim down on as many things as possible, including resources and help for their staff. I never had a lunch break the few times I would work and everyone always seemed miserable there. I only lasted a few months. I would never ever work for them again and if I were hemorrhaging I would rather be left to bleed out than to be admitted. HCA...you suck. Clean up your mess and take care of your staff.

I worked for HCA as a travel nurse and per diem for a few years. though not every hospital was equally bad (Central Florida Regional was ok) most were horrific. I will never forget working at Coliseum Medical Center in Macon, GA. There was no striving for magnet; it was survival mode all the way. We received an email from the DON one day saying we were not to sit in the nurses station to document; we had to stand outside our patients room to chart, and that if we had 5 patients on a open heart stepdown unit, which should have never been more than 3 but was sometimes 7 (no exaggeration), we were required to do a 5 minute sit and speak in each patients room; 5 x5=25 which according to her email was adequate time to sit in addition to our 30 minute lunch break. After I left there and migrated to California where I took a staff job and became a nurse rep as part of California Nurses Association (under National Nurses United)making 3 and 1/2 times what I made in Macon, I heard she was escorted out of the building and terminated. #Union Strong #CNA #NNU

I am currently a patient staying in an HCA hospital that I stayed in back in 2015 before it became an HCA hospital. It used to be Memorial University Hospital in Savannah Georgia. I remember the standard of care as being quite good and I remarked to friends about it. As I write the review Having had spinal surgery yesterday. The standard of care is abysmal. On the surgical floor the overnight nurse patient ratio is 18 to 1 yes that’s right 18 to 1 when the nationally recommended ratio for a surgical floor is 5 to 1. I feel sorry for the staff and won’t complain to them because it’s not their fault. I am getting the hell out of here as soon as I can. I am not without connections and Oh I forgot to mention Memorial was a non profit hospital HCA is for profit. My real issue is that if you know that you are woefully short staffed then why was the post surgical recovery unit overwhelmed. My point is the revenue from all those surgeries came rolling in but the patients were short sheeted when we got upstairs and needed care. I learned that the approximately 600 bed hospital is currently short 190 nurses. The really smelly part was that the surgical prep area had plenty of staff. I mean smelly in that if you short staff the surgical prep area then you don’t have as many surgeries and that hurts the bottom line. I will never ever comeback here and I intend to make as much noise as I can in as many places as I can at local state and federal levels. It may go no where but if I stay silent them I’m complicit and I won’t be complicit in this abomination calling itself a bastion of quality patient care. My name is Robert Fortier rdfortier@twc.com and I’m not hiding and sure as hell ain’t going away. I need to shine a light on you.

Do not bring your family to HCA. HCA is receiving millions from the for care act. Approximately 700 million. They are not backing up their staff. People are being furloughed, fired, just horrible treatment to patients. 401 k withheld, eliminating raises for two years, the American people do not deserve this. Look up the nurses, clerks and staff who’ve worked for 20 years near retirement who are being written up on false records. Or near retirement, they are let go. Major class lawsuits are being filled. Just google hca layoffs.

Bunch of stuck-up snobby people work there

This review is in regards of lack of proper care given to a World War 2 veteran. Our father was discharged from Blake Hospital in Bradenton, Florida this evening. After being in that hospital for close to a month for non- related covid diagnosis he became semi- bed bound due to lack of compliance with physician orders x 3. Left in lack of hygiene conditions, health POA was not notified after a fall and change in condition not once but twice without notification as well. Numerous delays in feeding tube surgically placed and NPO after midnight without nutrition or fluids per IV. He has been in that community with his beloved deceased wife for over 35 years. For him and other veterans to be treated in this regard is deplorable. Shame on Blake Hospital. Covid is not the only reason for this discrimination age had a lot to do with narrow mindedness of staff and some physicians. Paula Manion

Tried giving one of their ERs a chance this morning and that was a HUGE mistake. They did not care one bit about the situation and told us “this isn’t an emergency, we only treat emergencies here”. Last I knew, ER treated any and all people who come through their doors no matter what. This is beyond embarrassing and SO disrespectful. I will never be returning

HCA Northcypress Medical Center, Houston Texas... very poor patient care, poor staffing, with poor attitudes..Poor communication with other departments in reconciliation of meds, no patient communication, late with pain meds..

The most amazing place to work, with the best team, and definitely focused on the mission. Outstanding patient care, with best practices shared from so many places.

I had neurosurgery at Fawcett Memorial and my experience was awful. I have attempted filing a complaint directly with the hospital but “Jacqueline” had “more pressing issues” to take care of. My next step is to file a complaint with The Agency for Healthcare Administration. Lack of care, mistake after mistake. I was even told not to “judge my nurse” because “she was having a bad day”. I was discharged with an O2 saturation of 88, but my records were falsified to state over 90. Was also discharged with no pain meds. Found out AFTER my surgery that it hadn’t been approved by Comp. Totally disgusting.

They are not an ethical company

compassion, decency, not taking a billion in cares act funds without a raise and decent ppe for your employees. our community is quite unhappy with you and active, you need to do better.

Treating patients and their families nicely and respectfully, Thanks a lot for the Maternity and Delivery department and all their doctors and staff for all the services; especially Dr. Sinha and her team. Also, a big thanks for the foodservice especially Maade at the restaurant.

You are disgraceful HCAWas in Mission Hospital with serious problems end of April.As soon as I got back to my room , received a call from your business office asking for paymentMust say the Drs and nurses were very nice but its a pity they work for a horrible company. God bless you Dr ,Senator As for you Sam, give the bailout money back Give You salary to all the people who need it instead of laying off all medical staff down to the janitor Your greediness is only overcome by your lack of conscious Mr Hazen, your making it hard for me. I dont like that, Sir

they care for thier employees and their patients very well