Tennessee Fertility Institute's Online Review Report Card

nutted👍

Nurses 10/10 Doctor a 1 Was walked over to set up next appointment and the lady wasn't there. I was told she contact me for scheduling. She never called. I called in after some time and left a message to schedule and they never called back again. Never went back after I had a call with the doctor. We were told that we were both very healthy and our numbers were much higher than where they needed to be and higher thensaid the recommendation was IVF with 0 explanation. Could not answer my questions and was extremely negative. I asked about order options and he literally would not answer my questions about those at all whatsoever. Not someone we'd like to walk through this process withat all so we went somewhere else

I cannot recommend Tennessee Fertility enough! Dr. Montville, Sherri, and the entire staff made us feel SO cared for! They answered every single one of my many questions (over and over), loved on us through the hard moments, celebrated with us in the victories, and encouraged us through it all. My husband and I are SO grateful for the GIFT that is Tennessee Fertility. We are currently awaiting the arrival of our miracle baby boy in February, and would not be here without the incredible care of Dr. Montville and his team! Abundantly blessed by and thankful for Tennessee Fertility and would 1000% recommend them to anyone and everyone!

I attempted to start the process of gathering information and seeking treatment from this facility. The institute however, lacks transparency and is looking for insurance billing before discussing their services and fees schedule. You are required to pay $150 and complete a visit before they will release this information or let you talk to a "financial advisor". Instead, the woman on the phone kept redirecting to national and state averages on cost. It shouldn't be difficult or require a visit before they can discuss the cost of IUI and services to support conception such as hormones to track cycles or donors. This was a terrible first experience and I would not recommend connecting with this organization.

I cannot say enough wonderful things about Dr. Montville and the staff at TFI! It is clear we were not just another number here, but they were genuinely invested in helping us grow our family. Dr. Montville took the time to answer our many questions and helped us to stay positive during defeating moments. We are so thankful we moved to TFI!

Amazing so far. I have been to 6 clinics in 4 states both male and female and this clinic and provider has by far been much more competent, caring, attentive to needs and questions, proper bedside manner and the clinic has outstanding communication with an abundance yet not overwhelming amount of information. This type of specialty is extremely complicated and as a patient it is financially/physically/mentally draining in so many ways, so having a competent clinic and doctor that doesn't treat you as a conveyer belt is a life saving experience. Just in the beginning stages and will definitely come back to follow up on how it continues but so far I wish I didn't have to go through the things I went in other clinics and came here.

After some lab work came back abnormally low, it was recommended I follow up with a fertility specialist to discuss my options including potentially IVF/IUI/embryo preservation. Jessica in scheduling abruptly informed me “we don’t do those kind of appointments here” despite the scheduling website listing this as an option. Medical staff may be great, I wouldn’t know, but scheduling staff certainly did not make a good first impression. Thankfully, another facility in Nashville was able to schedule me, reassuring me that they see these kind of appointments all the time.

Although some of the doctors and nurses were nice. I was not impressed with the lack of communication with the clinic. I had sent important lab work for my doctor to review and didn’t hear back for a couple weeks. Then when we moved forward with the iui for the first time I felt a little out of the loop with how the timeline would be until it was about to happen. I was not impressed with my ultrasound tech for follicle scan. She was very direct and just said I had 2 mature follicles on the right. The weird thing is after that the nurse said I had one on the right and the left which was new news to me and not consistent with the ultrasound tech. I forgot to ask the size of them like most clinics tell their patients. I feel like maybe they are so busy they give you the bare minimum of info which sucks when you are paying out of Pocket and would like to be informed. Our iui failed.

My husband and I tried conceiving for about 4 years after getting married. During that time, we also completed 3 medicated cycles with no luck through our OBGYN. After this we decided to take a break from trying due to our busy work schedules - in February of 2021 we unfortunately had an ectopic pregnancy. It was at that time our OBGYN recommended to seek help from a specialist and suggested we contact Dr. Montville. We are so grateful for this recommendation because it changed our lives forever. Dr. Montville and his team were always very pleasant and easy to work with. They were knowledgable and had the patience to answer all of our questions. We were fortunate enough to complete one round of stims, one egg retrieval and one transfer. Although we only had one viable embryo, we are so happy to share that the transfer was successful and we welcomed our healthy son in March! We are so extremely grateful for Dr. Montville and the amazing staff at Tennessee Fertility Institute!

We were fortunate to have Dr Montville as our doctor. This was our first IVF journey, with unexplained infertility. We had tried several other ways of conceiving without a single positive result. Everyone in the clinic is so sweet, you truly feel cared for. They keep you informed, and you feel like you can trust them and their recommendations. After our first transfer attempt, it stuck! Now we are expecting our first child Nov 1st!