Tennessee Orthopaedic Alliance Orthopedic Urgent Care-Onec1ty 's Online Review Report Card
Tennessee Orthopaedic Alliance Orthopedic Urgent Care-Onec1ty
4.4
Average Star Rating
78
Total Reviews
54
Recent Reviews
1
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
TOA received 79.0% positive feedback, with patients praising the professionalism, friendliness, and prompt service. However, 21.0% of the feedback was negative, primarily citing inadequate communication, long wait times, and inefficient phone support. Overall, TOA offers exceptional orthopedic care but needs better time management and patient follow-up.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Tennessee Orthopaedic Alliance Orthopedic Urgent Care-Onec1ty 's Reviews
Great experience!! Visited the TOA urgent care for a few stitches (after 3 urgent cares couldn’t assist). It was easy and pleasant. I wish I went there first.
Reviewed On Google
Christina was very professional with a fabulous bedside manner.
Reviewed On Google
We went at closing on a Friday and they still took us even though they had stopped seeing patients for the day. They were very sweet and took care of me quickly and got me everything I needed. They even recommended a physician closer to me for a follow up appointment. I would highly recommend Dr. Carden!
Reviewed On Google
PA Dana Duff was very caring and knowledge. Thank you for your continued care!
Reviewed On Google
Always great service very pleased
Reviewed On Google
I am so thankful TOA had a walk in clinic when I fell and fractured my ankle. They saw me promptly and were professional and caring.
Reviewed On Google
absolutely worst telephone support ever. Consistent endless loops of prompts that send you back to the beginning time and time again and no one ever answers the phone. Actually going into the office I had a good experience but phones should work in 2025.
Reviewed On Google
Great experience in a tough situation. everyone was very helpful. Thank you all again
Reviewed On Google
Dr. Carpenter is an excellent doctor who thought there was a possibility that the tendon in my foot might have been injured and due to the abundance of caution and care he ordered a MRI.
Reviewed On Google
TOA has and continues to be a great place for healthcare. They are quick to take action to help their patients, and treat their patients with respect and professionalism.
Reviewed On Google
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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