Woods Gynecology's Online Review Report Card

It's been a while since the incident and I really thought about if it was worth rating or not... but it is. I went in to get my IUD inserted and they needed five different nurses/specialists/doctors to finally do it. This was my second IUD so I'm not unfamiliar to the process but they kept blaming me saying that I had a tilted uterus, and that it was difficult for them and then they ended up bringing in the woman that owns the facility to finally insert it. Flash forward to me going to my new gynecologist and I asked them if I had a tilted uterus and if that would cause any problems later on in my life or if I could learn more about and they were like "your uterus isn't tilted. What are you talking about?" Woods Gynecology were so incompetent caused me so much pain and when I went to my new gynecologist, everything was over in 20 seconds and they offered me pain medication and everything (didn't accept but it's nice to be offered) vs when I was at woods I was there for 30 minutes with tools inside of me pinching me crying for half the time and they offered fucking nothing, not even water at the end. I was just gonna let it go, but their incompetence should not be overlooked. I would give them a zero out of five if I could. Also, every time I went, they would always try to have me look at their cosmetic procedures... I was 23. 0/5

I am a 44 and have been in perimenopause since 35. Dr Woods seems to have suggestions and is willing to try things to help me solve the issues I am having. We are at the beginning of our journey together but after my first appointment with her I am impressed and feel encouraged for the first time in a long time there is hope.

This place has gone down hill since they switched to a Direct Pay clinic. I have gone there for years & they used to be so helpful, now all they care about is making money and not taking care of their patients. Something they used to call in for me all the time, now they want to charge $150. I used to always recommend this place, but I definitely would not anymore.

I’ve been a patient here for over 10 years. I preferred seeing Susannah because she was more caring and personal, which is why I gave 2 stars instead of 1. I honestly didn’t feel like I had a great patient experience for the last several years, but I trusted them to do my yearly exam so I didn’t see a need to switch. They let me know just a few days before my most recent scheduled exam that they were switching to private pay a couple days before my appointment, so now I’m left searching for a new gynecologist last minute. They tried to spin the switch like it was for “better patient care.” Right. We all know why. I’ve also had treatments at the Woods Aesthetics side of the office, and have mixed experiences with that. Being younger and more naive at the time I didn’t speak up, but was made to feel I was a burden and not spending enough money to be worth their time on more than one occasion.

I used to really like going to this office, but my recent experience has left me feeling unsettled for two months now. 1- I had to call a dozen times within a week to reach anyone to make an appointment 2- I was told my appointment was covered but received a bill for $72 in the mail months later 3- I’ve told Julie T. I have a lump that is bothersome for years now, she’s never questioned or examined it. This visit, I emphasized I wanted to look into it further because it can be painful and I was brushed off… again. She hasn’t examined it at all and I decided to go somewhere else. 4- My appointment was 2-3 days after the overturning of Roe v Wade. I told Julie T. that I had some anxieties about all of the discourse happening. She told me that 6 weeks is enough time to find out if I’m pregnant and have the procedure if I wanted / needed to (it’s not for various reasons - this appointment alone had to be booked 2 months in advance and I get my period every 5-6 weeks). She also seemed unaware that TN was planning to implement even stricter trigger laws that have since went into effect. 5- I tried asking Julie some basic questions about a tubal ligation. I have never wanted to get pregnant due to very personal reasons, but I was told I am “too young to really know” and they wouldn’t do the procedure because I will “change my mind.” I was just asking simple questions about the procedure… I am not even set on doing it, I just wanted information. But she wouldn’t answer my basic questions and said no one in TN will do the procedure for me until I’m 35 (which I since found to be untrue) even though there are no laws against it. A lot of women are feeling disheartened and disenfranchised over the past few months. I thought I would feel reassured after my appointment, but I left in tears. I’m a responsible adult who is capable of making these decisions. Yet, Woods Gynecology seems to think they have a right to decide what is best for me, my body, and my future. Apparently they know better than I do about my own body and mind. It’s disgraceful and I plan to find a new gynecologist after going to this office for 4 years. Wherever you stand politically, you need to have basic empathy working in this type of career.

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I have been a patient of this practice for years and have always received excellent care. The recent change in their office to go off insurance is actually a good thing and seems right in line with the kind of care and attention I’ve always received. Paying a little bit more out of pocket isn’t a big deal to me bc I know the level of care I’m receiving isn’t dictated by an insurance company’s policy. Dr. Woods has one of the best reputations in town. I’d 10 times rather have her taking care of me than some dr trying to get a busy patient schedule and taking as many insurances as they can to be busy and pay the bills. I’m not into being part of a healthcare cattle call and I’ll continue to be a patient here for as long as she is in practice.

I’m completely in shock to learn this office will now be self pay! That is ridiculous for gynecology. I’ve been with my provider there for at least 10 years! Very mad and disappointed.

After many years with another gynecologist who retired I had one visit with Woods Gynecology. The doctor was nice enough; however, the the exam was disappointing. Going to Woods felt like going through a fast food drive-thru. It was very fast and impersonal. One week prior to an appointment, I was informed they would no longer accept insurance. Not going back there is a good thing onlydoctor and get an appointment

Really torn. The doctor was fine but the front desk staff is hostile. I had to approach them and it seemed like the woman was even annoyed that I spoke to her. This place came highly recommended by a friend but after the service not being very great and then just getting a somewhat passive aggressive and again seemingly annoyed email response for doing their job...not great. Customer service is everything! Will likely try once more hoping they see this and the many other reviews like mine and either create a personal change or have a conversation with the staff on how to treat patients, especially in a business and sensitive as gynecology.