Stuart Chasan's Online Review Report Card

lousy bedside manner.....quit going to him and go to different urologist

Not good service at all. They scheduled my appt then called me to cancel the appt. Not professional at all. Extremely disappointed

I have received a bill from them with no details, I asked how much it will cost at the office before the procedure and paid (i have insurance as well). Months later I get a bill that just says "balance transfer" for 400 dollars. I call their billing office and was told plainly that I was billed three times higher than what was quoted and they would call me back with a resolution. I never got a call, just another final notice. I called them back again and they said there is nothing they can and when asked why I have this bill they said something along the lines of "I don't know, it could have been just the way the Doctor wrote it up, do you want to settle up now?" It's puzzling to me how I got this bill when in their office and on their own website they make it 100 percent clear services will not be rendered until payments are made. This is terrible service.

So two years ago my husband was ssen by Dr. Chasan. We always seemed rushed and he even argued with us about a medicine my husband was taking. My husband was found to have a tumor. He went to surgery and I was told that Dr. Chasan could not find it. That was a blessing. Well let us fast forward to 2021. My husband again started having blood in his urine again. We of course went to see a different urologist. Well wouldn't you know it there was a tumor in his bladder. Have come to find out it is the same tumor that I was told was not there two years ago. So I believe Dr. Chasan rushed through surgery due to being behind. My husband has cancer and the tumor was much larger. I believe he rushes and does not treat the patient with care.

I found the staff at this facility to be less than friendly. I also thought Dr Chasan was too busy with other things to take the time necessary to listen to the history of my individual case. While I suspect he is a very good Dr. I wish he was a bit more acessable to speak with.

Very nice and understandwhen you are talking to him.

Dr Chasan is a very good Urologist. He performed my ESWL and placed a stent. Three weeks later he removed the stent. I did not have any complications. I asked him not to place a stent and he said he wouldn’t unless he felt the need to. I have not had any office visits that I had to wait longer than ten to 15 minutes.

Dr Chasen has yet to see me on time with a 50-75 minute wait each time. On my first visit he didn't ask me why I was there and started taking to me about an issue based on their automated process. When I corrected him he rushed through my issue in an attempt to catch up. Find another Dr that respects your time as much as they expect you to respect theirs. Maybe the Dr shouldn't book so many patients to make numbers. Office staff is nice and professional as are the nurses.

The ONLY thing I would grade less than 5 stars is the office wait time. I really don't think that is an issue with Dr. Chasan at all but with the office administrator.

Dr. Chasan explained the procedure easing my fears. He called before and after the surgery. He also called to remind me of my follow up appointment. I felt I was getting the best care.