Stephen Franklin's Online Review Report Card
4.2
Average Star Rating
45
Total Reviews
0
Recent Reviews
4
Review Sites Found
Accepts Medicare
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Medical School
-
Graduation Year
-
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
WebMD
Yelp
Facebook
RateMDs
List of Stephen Franklin's Reviews
The front desk staff is very polite and nice and that’s where it seems to end. I was nervous when I went in because I was having a hard time with my eyes with them being pretty uncomfortable and when I’m nervous have a hard time articulating my self and do the best I can. I’ve never seen a Dr. Or the person taking notes on the computer be so blatantly unprofessional and rude. Multiple times the girl taking notes rolled her eyes at me and gave dirty looks when I’d say something trying to explain what I was feeling and was talked down to and belittled by Dr. Franklin. So unprofessional and bad patient care. If a patient comes to you and is worried maybe let’s not treat them like this because if you dismiss, belittle, roll your eyes and something ends up being seriously wrong that’s not going to be good for anyone. Won’t be going back for any eye care needs.
Reviewed On Google
So very kind and helpful. My grandfather came in due to loss of vison. Diagnosed with cataracts but before we moved further with that, he was to go straight to the ER per Dr. Franklin. He had 3 blockages and was fixing to have a heart attack. Wonderful doctor!!!!
Reviewed On HealthGrades
very rude employees.
Reviewed On Google
Very thorough and answered all my questions. He understood my concern after my first bout with optic neuritis from MS. The office team also helped me get everything straight with my insurance and made sure it was fixed before I left. Very dedicated!
Reviewed On Google
I WAS ABSOLUTELY SCARED TO DEATH OF HAVING CATARACT SURGERY. DR. FRANKLIN PUT ME AT EASE, USING HIS KIND, MILD MANNER AND THE SURGERY WAS OVER IN A FLASH! H IS EXTREMELY KNOWLEDGEABLE AND READILY ANSWERS ANY AND ALL QUESTIONS ONE MAY HAVE. THEIR STAFF IS WONDERFUL!
Reviewed On HealthGrades
Dr Franklin worked me in last minute on a Friday afternoon when I had lost a spot of vision after vomiting while pregnant the night before. Staff were kind, efficient & professional.
Reviewed On Google
My husband and I went to Dr. Franklin back in December and he was great. We went to him because we wanted to build a relationship with someone who can keep check on our cataracts and be the one to remove them when the time comes. I'm glad we did!
Reviewed On Google
Very good experience.
Reviewed On Vitals
He's a great doctor and a wonderful, caring human being.
Reviewed On HealthGrades
i love it
Reviewed On HealthGrades
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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