Well-Key Urgent Care Clinic's Online Review Report Card
Well-Key Urgent Care Clinic
4.2
Average Star Rating
147
Total Reviews
0
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
WellKey Urgent Care received 78.2% positive feedback, with patients praising the friendly staff, quick service, and professionalism. However, 21.8% of the feedback was negative, primarily citing long wait times, rude front desk staff, and poor communication. Overall, the facility is appreciated for effective care yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Well-Key Urgent Care Clinic's Reviews
The staff were great, and the doctor was very friendly, even though they were short staffed. I appreciate them being there when I wasn’t able to get an appointment at my regular doctor’s office. Worth the wait for sure!
This is a very nice facility. They take walk ins only, but I only had to wait 15 min after filling out my paperwork on my phone which was very convenient an easy. The nurse and dr were very professional and caring. I would highly recommend this facility to anyone needing Urgent care after hours
The Children Loved you
Great. Front desk was so friendly, funny, & helpful. The inside was warm and quiet. (I went in the morning). Everything looked clean and well-kept. They were very helpful in getting me in & out as quickly as possible bc I really had to get back to work. The pre-interview nurse was very nice and comfortable to be around. And the Dr. was also very nice and understanding.
The wait was long but it’s that time of the year. I was very impressed with the tech and the PA. Very thorough. The meds are working. Bronchitis is nothing to play with at my age!
Love this place PA Blanchard so great and thorough. Listened to all my symptoms and was so nice. Everyone nice to me in the office. Thank you all!!!
Fast service. I was the 1st one at 8am. I saw Kristen Kowal APN. She was competent. Asseted my condition and explained the Meds I would be taking. She was very sympathetic and caring. I would go there again.
Went for a possible wound infection. We were taken very quickly, and received great treatment. Highly recommend this Urgent Care! Everyone was nice & professional. The facility is clean & as pleasant as an urgent care can be!
The staff at WellKey has been very knowledgeable and courteous. I have always had a very positive experience there.
They are the best people. They make you comfortable and they want to help you get well. They truly care.
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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