Erlanger Health And Wellness Of Signal Mountain's Online Review Report Card

Ive had nothing but great experiences here.

Chris Reynolds NP sees my husband and I and has given us the best of care. Would 1010 recommend him

I saw practitioner Sheena Cox as a new patient and I was more than pleased with the quality of care. Everything from making the appointment to check in went smoothly. The staff and nurses were also very kind and welcoming.

I have been a patient at your Signal Mountain Primary Care Office for many years. Today I completed my second annual checkup with Sarah Worley MD. I have seen her one other time for a specific health concern. She is always very thorough attentive to any questions and is efficient in the use of her valuable time. I drive about 40 minutes each way and feel the trip is well worth the drive. Dr. Worleys staff is also very friendly and helpful.

The practice has recently hired Dr. Gregory Nieckula a DO from CHI Memorial on the mountain. Hopefully he will get their problems of slow turnaround of test results and long wait times aleaviated.

If I could rate these Dr’s and staff a zero I would tooThey in no way cared for my medical services one little bit. I felt shamed and persecuted into not sharing critical facts about my medical needs.Months later it still feels like a very long way from positive primary careStay away and maybe they will go away

Been a patient for five years my dad and I both go there. I called my doctor’s nurse about medical questions I had. She was super rude and hung up on me. I had to go to the ER because they wouldn’t help. I called back asking if I could speak to the other doctor and his nurse. Left a voicemail never heard back. Needless to say will no longer be a patient. Do not recommend going there at all.

Ive recently been having some heart issues and have been feeling off balanced like my equilibrium is off. I went to see Dr. Worley and she requested I wear a holter monitor for 48 hrs and diagnosed me with sinus pressure for my equilibrium. I had no symptoms of allergies or sinus pressure so I was a little confused on that diagnosis. I havent heard from Erlanger hospital in over 2 weeks with my results of my holter monitor and have only been contacted twice by the physicians office regarding my situation. The only reason they have contacted me was because I called them first saying im still having these symptoms and curious on why I havent gotten my results back yet. I havent heard from them in a week and Ive called twice in the past week. The last I heard from them was that Dr. Worley didnt want to see me until my results came in. So here I am miserable still having my symptoms and having dizzy spells and feeling faint and my doctor wont see me or give me a call to check in on me. Im now in search for a new doctor from CHI Memorial that will hopefully help me with my symptoms.

Long wait times never can get anyone on the phone

I have been a patient here for a while but since Dr Regan left i am looking for a new PCP. The new doctor had spent maybe a total of 5 minutes with me in 2 doctor visits and she insulted me on the last visit. This was after being left in the exam room for over an hour and a half.