Affordable Dentures & Implants's Online Review Report Card

I’m incredibly disappointed in the way I was treated by the Affordable Dentures & Implants office in Sullivan, Missouri. After surviving thyroid cancer and enduring multiple rounds of radioactive iodine—which severely damaged my teeth—I was finally cleared by my doctors to move forward with full dental reconstruction. I verified with both of my insurances that this work would be covered, and chose your Sullivan, MO location because I was told you accepted both policies. Even though your office is over two hours from my home, I made the drive for my first appointment last week. X-rays were done, and I was given an estimate—but only for the lowest quality denture option, not the one I had specifically asked for that included a 5-year guarantee. I called back immediately to request an updated estimate, offering to pay out of pocket if needed. I never received a return call. Over the next week, I followed up several times, only to be met with vague text messages saying you were “still working on it.” I kindly asked for a phone call to clarify the estimates and ensure I was scheduled correctly—only to be told via text that “maybe this office isn’t the right one for you… maybe you need a less busy office.” Then, my surgery was canceled with no call, no explanation—just a cold message. After all I’ve been through, to be dismissed like this—without compassion, communication, or professionalism—is completely unacceptable. I’ve contacted your corporate office and hope they take this seriously. Patients deserve to be treated like people, not like problems. Especially those who are already walking through enough.

Simple, unpretentious offices with very friendly staff. Very thorough free consultation with full digital x-rays (didn't expect that). Dr. Chen and Richard gave every bit of info and interest I could think of. And a lot I hadn't even thought about. Highly recommend the Las Vegas office here.😇

free consultation and xrays the staff is very friendly and knowledgeable. they break everything down for what you need personally for your treatment options highly recommend 🙂

Lovely staff. they really made me feel comfortable and were very thorough in my options, treatment plans, and pricing. as someone with dental phobia it's greatly appreciated.

they gave me my smile back after 20 years of not being able to smile I'm so happy they are so amazing at office in Lakeland Florida

they did sorry job on my teeth and can't even walk in to fix the mess they made of them

2 /17/2025 Just got my final set of dentures and they are off centered. They told me that I would have to pay for my uppers to be done if I wanted them to be straight even though the wax try in were straight. The girl I seen wouldn’t adjust my bottom dentures even though they were causing a lot of pain to my gums so I left Update 2/18/2025 I went back in today and paid to have them redo my tops well I get there my appointment was at 9 something we didn’t go back till around 10 so when I went back to get the impression redone the woman used my finals I got yesterday she put the glue on them and then rammed them in my mouth don’t forget yesterday I kept telling the girl they hurt and was causing pain I have blisters in my mouth from yesterday so when she rammed them in this morning and told me to hold my bite for 3 mins it really started to hurt worse so the 3 mins are up and she rips the bottom ones out causing me to instantly to start crying cause it hurt really bad and she asked were and I pointed and she looked at the dentures and was like oh yea I see where it’s causing the problem so we left cause this wasn’t the first time they have hurt me or not listened to what was being said on are way home my fiance asked if they could refund the 150 for the top to be redone they said we would have to come back in with the card now mind you I’m 45 or so mins from affordable dentures and implants in Parkersburg so it’s a waste of gas and what not this place is a huge joke and a scam for money by all means if you have the money to blow this would be the place to do so we spent over 5,000 just to have my teeth pulled and to have my dentures done so after the 150 today we lost almost 6,000 dollars here to just be treated so horrible I definitely would not recommend this place to anyone I’d find somewhere else to go

They gave me an off center final denture. Told me to pay for another set even though the wax try ins were perfect. Over 5000$ out of my pocket gone and I have a crooked denture. Only come here if you have money to waste

They promise you a dream. Wasted my time, told me they could give me a bigger brighter smile and never came through with it. I paid 2600 for a smile that I thought I was going to get. I gave them another opportunity to make it right and it was still no better. I’m very disappointed and when I asked for a refund they said I will get it in the mail in 4-5 weeks!!!! That’s not reasonable and I honestly don’t want that much money traveling through the mail system! I want to talk to someone is that too much to ask? I’ve tried calling all the numbers that are posted and on google and the only place that takes me is to schedule an appointment. Please someone reach out to me or call me so I can speak with someone about all of this. I asked the ladies at the desk to email me the pictures they took when I got there the first time of the teeth I have now and the teeth that are supposed to be better and there is no difference and I wanted them to send them to the lab so they could see why and what I was talking about. And give them the opportunity to make it right and fix it but when I came back again! They were still no better I am very disappointed in the way this has all went. I would not recommend this company.

Terrible experience with them. Paid 6k for my dentures I can’t even wear. They fall out. My bottoms don’t even stay in. There bulky rub on my gums and push my lip out. Don’t recommend. They will give you your permanents before your even healed. Go elsewhere.