Gastroenterology Specialists Of Middle Tennessee - Smyrna's Online Review Report Card
Gastroenterology Specialists Of Middle Tennessee - Smyrna
4.6
Average Star Rating
153
Total Reviews
32
Recent Reviews
1
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Gastroenterology Specialists received 90.8% positive feedback, with patients praising the friendly staff, professionalism, and knowledgeable doctors. However, 9.2% of the feedback was negative, primarily citing rude receptionists and delayed communication. Overall, the practice is highly regarded for expert care, yet it needs stronger communication processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Gastroenterology Specialists Of Middle Tennessee - Smyrna's Reviews
Everything ran smoothly; everyone knowledgeable and explained all procedures, everyone was engaging and welcoming, and office was immaculate and conveniently located.
Reviewed On Google
I've been seeing Dr. Montemuro and Kelly for several years. I love Connie at check-in, the entire process of being seen is always great. I always feel like I'm truly heard and never made to feel like just a number or that my questions are not important.
Reviewed On Google
First of all I don’t know why but this account I was invited to use for my review is my husbands lol! But that’s okay. The waiting area is clean and inviting. And the patient rooms are clean. The receptionist and staff are all so very kind and patient. RN Kara Hobbs was very understanding, even genuinely asking me about my back story. She answered all my questions and at no point did I ever feel like she was in a hurry to get out of the room. I felt heard, I have answers to all the questions I had and I feel a weight off my shoulders. I was sent down for X-ray afterwards and check-in staff were very sweet and helpful. The X-ray tech was quick to come get me and she was such a fun personality. I would definitely recommend coming here for gastro needs.
Reviewed On Google
Courteous staff. The nurse practitioner was very understanding and polite while getting differing reports from the patient and his caregiver. She then carefully repeated the response to the patient so they both understood what was going on. I couldn't have asked for better care.
Reviewed On Google
I was recently referred to this provider by my PCP, and I was impressed by the courteous and professional staff. I was seen by Kelly Roberts, and I found her to be very thorough, as well as personable during the exam. The overall atmosphere was pleasant, and the entire team was very friendly.
Reviewed On Google
Highly recommend both Dr's in this office. The staff is also wonderful. Our most recent experience was with both Dr's for my father. They explained everything.
Reviewed On Google
This doctor is very knowledgeable and she care about what what’s going on with you.
Reviewed On Google
Kara (NP) is always attentive and thorough with her questions & exams. Responsive to portal queries as well!
Reviewed On Google
Good Service
Reviewed On Google
It was a pleasant experience
Reviewed On Google
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Locations
No related location
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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