Rock Springs Family Chiropractic Smyrna's Online Review Report Card
Rock Springs Family Chiropractic Smyrna
4.5
Average Star Rating
23
Total Reviews
14
Recent Reviews
3
Review Sites Found
Accepts Medicare
Yes
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Review Summary
Rock Spring Family Chiropractic received 82.6% positive feedback, with patients praising the caring providers and welcoming staff. However, 17.4% of the feedback was negative, primarily citing a sales-focused approach, misdiagnoses, and loud environment. Overall, the practice excels in patient care but could improve transparency and professional atmosphere.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Rock Springs Family Chiropractic Smyrna's Reviews
Dr. Mark and Dr.Liz are great! They have done a fantastic job and genuinely care about you and your health.
Reviewed On Google
This place is more about sales than helping relieve pain. I found an introductory offer online and decided to try them since I had pain and was looking for a chiropractor. I was told I have scoliosis (which I now know I do not) and was told "you have alot of problems we need to fix". It took three visits before Dr Mark even told me what I would need to help with my pain. What he told me was actually a treatment plan that I need to pay over $1000.00 as a down payment for a total of over $3500.00 over a 3 month period. Dr. Mark told me they are not a typical chiropractor office but couldn't tell me the difference. He said "you just need to go to another one to see the difference." I'm glad I did because I now go to a different office who examined me and informed me I do NOT have scoliosis and should expect about 6-8 visits to relieve the pain from a pinched nerve. Oh and I did not have to sign a contract with the new chiropractor.
Reviewed On Yelp
This place is more about sales than helping relieve pain. I found an introductory offer online and decided to try them since I had pain and was looking for a chiropractor. I was told I have scoliosis (which I now know I do not) and was told "you have alot of problems we need to fix". It took three visits before Dr Mark even told me what I would need to help with my pain. What he told me was actually a treatment plan that I need to pay over $1000.00 as a down payment for a total of over $3500.00 over a 3 month period. Dr. Mark told me they are not a typical chiropractor office but couldn't tell me the difference. He said "you just need to go to another one to see the difference." I'm glad I did because I now go to a different office who examined me and informed me I do NOT have scoliosis and should expect about 6-8 visits to relieve the pain from a pinched nerve. Oh and I did not have to sign a contract with the new chiropractor.
Reviewed On Google
The Dr.'s and staff are extremely nice and accommodating. They are organized and walk you fully through their programs different techniques to start a healthy lifestyle. They care about your health and wellbeing.
Reviewed On Google
Great office and staff! They are very good!
Reviewed On Google
This place is awesome and the people there make me feel so welcome and they answer all my questions and adjustments super ... Thank you for all you'll do .. God bless 🙏
Reviewed On Google
Y’all are definitely the best!!!
Reviewed On Google
This office is a circus, not somewhere I'd begin to imagine finding relief. Kids everywhere yelling, music is loud. Also off-putting that people want to shake your hand as soon as you walk in. Maybe that sounds silly, but it's flu season. It doesn't feel like a professional doctor's office. Also really strange to do a "tour" of the office with a prepared speech. It just feels like they're trying to sell to you (which they are). I'm already there, why are you still trying to convince me why I should be there? ***I just wanted to see the doctor.*** I left before seeing him because I could barely hear myself think.
Reviewed On Google
Rock Spring Family chiropractic is awesome! They have made me feel so much better! Their approach to wellness is a very important part. I will definitely continue treatment.
Reviewed On Google
Great place!
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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