Rock Springs Pediatric Dentistry's Online Review Report Card
Rock Springs Pediatric Dentistry
4.9
Average Star Rating
32
Total Reviews
6
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
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Review Summary
Rock Springs Pediatric Dentistry received 87.5% positive feedback, with patients praising the professionalism, friendliness, and child-friendly environment. However, 12.5% of the feedback was negative, primarily citing poor communication and insurance issues. Overall, the practice is valued for its excellent care, yet it needs better administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Rock Springs Pediatric Dentistry's Reviews
I came here for a second opinion and am now moving my kids to this office. The staff was amazing and completely understood my concerns. They were very thorough and so gentle with my toddler, and I felt heard as a parent. The waiting room was also a great environment for kids. Cant wait for my next appt!
Reviewed On Google
The office is clean and decorated so cute with plenty for the kids to do while in the waiting room. The staff is kind and friendly and amazing with kids. Just recently switched to this office for all 3 of my kids. Today was my 3-year-old’s first dentist visit. He was very shy but within a few minutes he was smiling and talking. He left happy and said it was quick and easy. All of the reviews are 100% correct!
Reviewed On Google
Took 3 out the 4 of my kidos to this dentist for the first time. In the past we havent had the best experience. 1 son has autism and 1 has selective mutism. Office was clean and has a play area for the kids in the waiting room. The staff was nothing short of amazing! Chelsea & Candice were very sweet and patient during the kids xrays and cleanings. Dr. Freeman was very gentle and kind. You could tell he is a very knowledgeable person. He explained everything to my kidos and my husband/I. He also made sure we know all of our options before we decided what to do. He was good with my kidos. They all said they liked him 😁 Rock Springs Pediatric Dentistry gave my kidos and positive experience! 10/10 would recommend!
Reviewed On Google
My toddler went here for his first cleaning and we never like any doctor’s office. He definitely cried but Dr. Freeman and his staff were wonderful. Dr. Freeman explained every thing and was very kind and professional towards us. The office was nice and clean and the staff were very welcoming. I would recommend this place to anyone in a heartbeat! Thanks for taking care of my little one, Rock Springs Pediatric Dentistry.
Reviewed On Google
My son went here for the first time today and they did an amazing job getting his teeth cleaned and everything! He loved it too! Thanks Pam and Dr. Freeman were amazing! Shout out to the lady at the front desk, I didn't get her name.
Reviewed On Google
My daughter just turned 3 so I decided to take her to the dentist. I was nervous because I didn't know how she would do/act. This place did such an amazing job and Ashley made my daughter feel so comfortable and walked her through everything she was going to do. The whole staff was amazing and super friendly definitely a 10/10 experience. Thank you again!
Reviewed On Google
This is an awesome pediatric dental office in Smyrna, TN! Dr. Freeman and staff are friendly and organized! The office is spotless! I HIGLY recommend to everyone!!!
Reviewed On Google
Amazing pediatric dentist!
Reviewed On Google
I am extremely pleased with this office. The lady that cleaned my daughter’s teeth did an absolutely amazing job making my 5 year old feel super comfortable getting her teeth cleaned. It’s a clean office, with fun things for the kids to do. The doctor is great as well. I’ll be recommending this office to friends.
Reviewed On Google
This place is amazing. Not only is it super clean the staff were very nice. They were very patient with my kid and explaining everything that was going on, step by step. I highly recommend this place for their little ones.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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