The Center For Pediatric Excellence's Online Review Report Card
The Center For Pediatric Excellence
4.7
Average Star Rating
30
Total Reviews
6
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Center for Pediatric Excellence received 96.7% positive feedback, with patients praising the friendly and knowledgeable staff, Dr. Johnson's approachability, and the welcoming environment. However, 6.7% of the feedback was negative, primarily citing refusal to see unvaccinated children and unprofessional behavior. Overall, the practice is appreciated for its compassionate care, yet it could improve communication and flexibility.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of The Center For Pediatric Excellence's Reviews
We’ve been with Dr. Johnson ‘s office for about a year now and have been really pleased with our experience. His staff is very responsive and friendly and Dr. Johnson is great with the kids. He has a very approachable demeanor and is easy to talk with regarding any medical concerns.
Reviewed On Google
Dr. Johnson allowed us to come as new patients when my son’s pediatrician retired. We fell in love with his ethics and outstanding character and have followed him from MMC to Center of Pediatric Excellence in Smyrna, TN. Dr Johnson is very thorough at what he does. He literally is the best pediatrician in Rutherford County.
Reviewed On Google
Dr. Johnson is an excellent Pediatrician and has assembled a great staff of knowledgeable, experienced, and friendly people. He has treated my son for all 16 years of his life and we are thrilled to have him provide care to our son.
Reviewed On Google
CPE lives up to its name and is EXCELLENT! My daughter has a few issues and the team never gives up until we have an answer to what’s wrong with her. They’re perfect and we love them and will never leave!
Reviewed On Google
Very nice, welcoming staff. They let you know what’s going on if your child is sick, they don’t sugarcoat it! And they help you take the next steps to help your child recover.
Reviewed On Google
My kids haven't been patients long, but our few experiences so far have been wonderful! The staff is friendly, office is clean, and my kids LOVED Dr. Johnson! We love the neon fish tank in the lobby too!
Reviewed On Google
I personally have been taking my baby to this office since she was born. Providers are very knowledgeable and front desk is always friendly and helpful.
Reviewed On Google
Unfortunately, I cannot leave a 0 star review. I am seconding the post my fiancée posted. The practice manager, Dawn Romero, made it clear that they will not see our son if he does not receive his 6 month shots. She ended the call by stating “we do not care for unvaccinated children” instead of trying to find a resolution. I hope you do not have any similar experiences and can avoid this by reading this review.
Reviewed On Google
Finally found a doctor that my son and I love. Dr. Johnson is amazing, he genuinely cares for his patients. He doesn’t give you the run around and straight to the point. Always very thorough when coming for either a well or sick visits, your concerns never go unheard with Dr. Johnson. His team is very welcoming and as amazing. Front staff, zero issues always feel welcomed, so not sure where the bad review is coming from. We are very happy!
Reviewed On Google
I love The center for Pediatric excellence! I’ve never been so happy with Pediatric care! Not sure what the bad review was about but I have never had a problem here, DERRYAN and DIANA are the best receptionist’s I have ever met in my life! Youu goo chicas!! 🫶🏼 don’t let this bad review get you down ☺️
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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