The Salt Barn's Online Review Report Card
The Salt Barn
4.7
Average Star Rating
258
Total Reviews
15
Recent Reviews
3
Review Sites Found
Accepts Medicare
Yes
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
Salt Barn received 69.5% positive feedback, with patients praising the friendly staff, relaxing environment, and variety of services. However, 30.5% of the feedback was negative, primarily citing scheduling issues, high prices, and poor customer service. Overall, the spa is appreciated for its comforting ambiance yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of The Salt Barn's Reviews
My partner an I went here as a V day treat. Positives: Friendly staff, nice amenities. Our fav was the 2 person Sauna. Very theraputic and relaxing. The salt cave was a neat experience. Negatives: The 30 minute couples massage left a lot to be desired. I do not reccomend this place for massages. The massage was also not a full 30 minutes. The quality did not justify the steep price point. I do not reccomend the float tank if you are sensitive to chlorine. My partner had dried chlorine dust on his skin and hair after his 30 minute session. The high chlorine level really took away from the relaxation of the tank. Would not try it again. We intend to go back to the Salt Barn to try the foot detox and use the sauna again
Reviewed On Google
I had a terrible experience as a first time customer. Everything I’d hoped for didn’t come true and I’d heard really good things from a friend who recommended. Personally me and my friend will not be coming back due to the customer service and the overall experience of the place itself. 0/10 would not recommend to anybody.
Reviewed On Google
ayer por la noche fue lamentable la visita de este restaurante de primera me salió una cucaracha en la mesa con el servicio del mesero no me quejo lamentablemente después me sale la segunda cucaracha y la tercera cucaracha en la mesa muy lamentable que haya tenido una cena con estos animales alrededor le dije al mesero pero obvio pues él no es el responsable del restaurante espero mejoren en su fumigación y hagan algo urgente al respecto por que fue desagradable aver tenido esa experiencia
Reviewed On Google
The staff is friendly, helpful, and knowledgeable. We had salt float bath, and the tedoxifying foot bath. We can't wait to try their other products.
Reviewed On Google
I had my first visit in August of 2024 for my birthday and did a package deal. Now I go almost every 2 weeks to see Maddie for my acupuncture and message. Staff is friendly and this place is now apart of my mental and self-care routine.
Reviewed On Google
Nice place with nice staff. We came for a sauna and it was very clean. They offer towels and robes for the room. There was no wait and the sauna was big enough for 2 ppl. There's a menu of services available. They honor the Groupon minutes the extra percentage offered on the website. I just pd the 22 at the desk instead of the 16 on Groupon. Worth the drive if you're visiting. I'd go back again.
Reviewed On Google
Absolutely loved the salt cave! They have facials, foot spas, massages, acupuncture, Infared sauna, float tanks, and salt cave. Amazing place and they have natural products and lamps for sale!
Reviewed On Google
I came here for a spa day and it was excellent. The facility was very clean and smelled great. I booked a massage, facial, and float tank. Johnna was my massage therapist. She was very friendly, professional, and made me feel very comfortable. Jenna did my facial. She was so helpful in answering my questions about my skincare and was knowledgeable in recommending products to enhance/continue my skincare routine. The owner was so welcoming, knowledgeable about the salt products/benefits, etc. great customer service from everyone I interacted with. I will be back for any future spa services/needs, I highly recommend Salt Barn!
Reviewed On Google
I bought 5 gallons of Alkaline water on 10/16 because TN water is nasty! And yep, I thought it was snake oil too but it was so tasty, and snake oil it’s not. I drink 4 glasses a day mixing it with my yucky tap water. In just 2 days (and I went potty a lot the first two days) I had lost 3lbs in 2 days - all stored up in the colon. Everything Salt Barn has is amazing but Anna and Andrea educated me on the health benefits and I have some medication I was on for two weeks and it made me gain 8lbs. It’s now day 8 and I’m down another 2 lbs. I feel great! The only thing I would change is how much I get for my next batch because I eyes dried out a little bit with 9. I think I will ask for 8 this time. I have always been a water drinker so this is a no brainer, and I am going to get the membership next. You mean to tell me I get to drink delicious water and 8 days later I’m 5.5lbs lighter and I didn’t know about this all along? Shame on me for not listening sooner! Thank you ladies! 👗
Reviewed On Google
The massage I received from Johnna was more effective than a visit to the chiropractor. Thanks Johnna!
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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