West Cancer Center And Research Institute's Online Review Report Card
West Cancer Center And Research Institute
4.7
Average Star Rating
854
Total Reviews
9
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Review Summary
West Clinic received 38.4% positive feedback, with patients praising the compassionate and knowledgeable staff, efficient service, and thorough communication. However, 61.6% of the feedback was negative, primarily citing long wait times and poor communication. Overall, the clinic is valued for its patient-centered care but could improve wait times.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
List of West Cancer Center And Research Institute's Reviews
They should be ashamed of themselves recently in how they are handling a stage 4 patient . This family is near contacting counsel . Shame on West Clinic !!!!
Reviewed On Facebook
My very first (terrified) visit to West Clinic had me leaving with a much more relaxed feeling. If (Good Lord please forbid) you are ever diagnosed, this is the place to go!!! Thank God there are people like this willing to work to put this stuff into remission while helping us feel better. To the blood takers, nurses, reception desk, and all - Thank You!
Reviewed On Google
I was nervous about having a different nurse everytime I went for chemo, but when I tell you I had the exact same level of courtesy and kindheartedness and level of professionalism from everyone there, I am at ease and actually like going to chemo. I don't like chemo, but I love the staff. All of the receptionists and phlebotomists are really sweet too. Shout out to Hunter, lab tech, you're the best 🥰 and Dr. Weidower is also the best ☺️
Reviewed On Google
Doctors and nurse are always nice and professional and knowledgeable.
Reviewed On Google
I've had nothing but excellent care from West DeSoto. From the front desk receptionists, to every MA, Nurse, NP, and Physician, they've been attentive and caring throughout my journey. I cannot recommend them enough!
Reviewed On Google
Great staff makes you feel comfortable from the front desk to the nurses and doctors you feel so comfortable and all so professional will recommend them to anyone
Reviewed On Google
I love West Clinic because the office is nice and clean, the Staff is always friendly and helpful, and the Medical Team is knowledgeable, concerned, and understanding.
Reviewed On Google
Dr. Battini is very professional and knowledgeable. I've been under his care almost 3 years and I feel very confident in his care he provides for me. The staff is very courteous and helpful.
Reviewed On Google
Dr. Smiley is the best.
Reviewed On Google
During the interview, the interviewer, Ruby, made several inappropriate comments and asked irrelevant questions related to my race and my background. These comments were not only unprofessional but also created a hostile environment and made me feel very uncomfortable. I believe I was discriminated against because of my race, which directly impacted the outcome of the interview. The interviewer's bias was evident throughout the conversation, and I was not given a fair opportunity to discuss my qualifications before I was judged for my outfit. I urge west cancer center to take immediate action to address this incident and ensure a safe and inclusive environment for all candidates. This includes providing diversity and inclusion training to employees and taking appropriate disciplinary measures. To potential applicants, I advise exercising caution when applying to west cancer center Ensure you research the company's diversity and inclusion policies and are prepared to address any potential biases. I plan to file a formal complaint with the relevant authorities and seek legal counsel to address this matter further.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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