Centerstone's Online Review Report Card

They were seeing my son after a suicide attempt. he was 16 hes was doing ok but had had a few problems over the last couple months.  The therapist.  Kristin refused to even speak to me for a minute so I could tell her what was happening.  This happened every week for 2 months.  I told her that her services would no longer be needed. I got him into another therapist.  He was also seeing a Doctor once a month for a med. Corrine  When it was time for him to see the doc.  They canceled his appt. Refused to call in a refill so just left him without any meds.  This could have been life threatening.  It is very unprofessional.  I would not recommend you take a dog to these people.  Go elsewhere

Katie is a therapist at this facility and she’s extremely professional and has helped me a great deal in a very short time. I had other therapists prior to her that though they were great they weren’t Katie great. If you are willing to do the work she will give you the tools.When I first went to Centerstone. I was not impressed with some of the ladies at the front desk until I met Jessica West. She’s a gem. The other ladies are nice and they don’t treat you poorly or anything but Jessica has a way of making you feel like a person and not a chart.

The therapists and other staff here have changed my life. I’ve had a couple therapists and a couple psychiatrists since I started so be aware there can be turnover here but everyone is so kind and caring that I didn’t mind much. Don’t be put off by the receptionists when you first start they’re just a little blunt sometimes. I am so happy I found treatment. Thank you Springfield Centerstone

What kind healthcare professionals are you and what kind healthcare professionals dont give the parents a fucking release while theyre there. Im not missing work and my child isnt missing school for yalls fuck up get it together and retrain some of your staff

I have been going to the place on and off my entire life not because I choose to... a few mindful tips to be aware of areYou will more than likely see several different therapistThe staff majority of the time are rudeThe answering service are ridiculous and most of the time you wont get an appt unless its months out.as far as medicine goes they will shove whatever they can down your throat and get you out of there ..Good luck

There are no words that could possible do this horrific establishment and providers justice. They do not listen to family or caregivers. I have a special needs uncle who is non verbal and who has been on the same meds and stable doses for some time. They still see him 4xyear. For what? To bill Medicare for a refill of something that is used only for chemical restraint? It is odd that my uncle was never on antipsychotics in the 30 years he lived with his mom until he was placed in a home for the special needs?Nevermind the black box warning for cardiovascular events his ataxia and parkinson like sx lets just let an NP keep him on these antipsychotics based on her 15 min visit with him.

My son was going here ran out of his meds and found out his ins was cancelled so now they wont even agree to see him pro bono so he can get his meds. And his ins literally cancelled the day before he went back. Theyre willing to do his therapy pro bono but not his dr and meds. Legal drug dealers. His mood and ability to cope has dropped drastically. These people dont care for anything cor money.if michael murrey gets any worse im going to sue them. His ins does this just to try and avoid paying on time. And we already pay out of pocket for meds. He just had surgery and is disabled. But they cut him no slack. Money money money..

One word RUDE. Receptionist at the desk is short and unfriendly. She doesnt try to help accommodate in any way. I will be taking my uncle somewhere else. This place is not worth walking into.

Will completely waste your time and money for months avoid at all costs.

If only I could give them 0 stars . Worst place to go if you need any kind of help .