Fast Pace Dermatology's Online Review Report Card
Fast Pace Dermatology - Springfield
4.5
Average Star Rating
113
Total Reviews
10
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Fast Pace received 32.7% positive feedback, with patients praising the friendly staff, quick service, and professionalism. However, 67.3% of the feedback was negative, primarily citing disorganized billing, long wait times, and poor communication. Overall, the practice is valued for its efficient care but could improve administrative processes and responsiveness.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Fast Pace Dermatology's Reviews
The staff was great. Wait time was awesome, I got there earlier then my appointment time and I was even seen a little early so that was great. Everyone was nice. The nurse that helped me was great and the Dr was very helpful in explaining stuff and helping me come to a conclusion. Recommend this office for sure!
Reviewed On Google
Excellent care
Reviewed On Google
I do not recommend. I visited this location for a Dermatologist appt and provided my insurance. I received a bill dated 01/08/2024 received it in the mail 01/13/2024. A staff took it upon them self to save my card information, remove my insurance and bill my card (1/15/2024) without my consent or approval. I went to the location to discuss and dispute this but a different lady stated she didn't see my paperwork, my insurance information or she didn't see how they charged my account so fast and I just received the statement. I was told to call the 1-844 billing department. I have been calling for (3) days and cannot reach anyone on the phone! I am extremely upset. Do not go here, very unorganized.
Reviewed On Yelp
Awesome experience took a little longer even with an apt but all in all pretty quick for the visit so made up for it.
Reviewed On Google
Fast caring service when my regular physician was not available. Thank you!
Reviewed On Facebook
Very easy to schedule an appointment. Friendly front office staff. Doctor was good and helpful. Also they were on time. No long wait.
Reviewed On Google
Awesome!!! Sherelen Hodges, APRN, DCNP, DNP was great. Loved her personality, and ability to assist me was amazing, thank you.
Reviewed On Google
Everyone at fast pace has been so helpful and nice each time I go. Dr. Hodges was extremely nice and friendly and helpful. I really appreciate her and all the other doctors I’ve seen there too.
Reviewed On Google
Great results
Reviewed On Google
I give this fast pace 5 star because this my 2nd time going there and I feel like I've been going a life time the front staff are nice and very helpful and the Doctor Sherelen Hodges is very knowledgeable , has listen ear, very nice . Thank you team @ Springfield location.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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