Donald Robertson's Online Review Report Card

Wonderful experience. Dr. Robertson is kind and extremely knowledgeable. He not only listened to my father's concerns, but addressed every question we could think of. His nurse was kind and very attentive. The girl at the front desk was phenomenal. She not only was taking care of the front desk, checking people in, and phones, but she also roomed the patients and got vitals. She offered water and genuinely seemed concerned when my father said he had been experiencing some mind pain. You could see her smile in her eyes, and it was apparent that she loves what she does. The entire experience was a terrific one. Surgery is hard enough, but having care like we received while at BSA and in the office after made this difficult time much more manageable. Thank you.

Has junk for equipment, doesn't know how to operate it. Hope you have lots of time and aren't a Veteran !!!!

On 02/05/2020 Dr. Robertson performed a double cardiac artery bypass graft (CABG) on me - a 72 year old man. Before and after the procedure, he repeatedly assured me that I would be able to return to my normal way of life within three months. He was accurate in that prediction, and I have experienced no heart problems or any other significant health issues over the subsequent 17 months. I play tennis twice a week, I work 2-3 nights per week, and I continue with all the other activities that were part of my pre-surgery life.I am so grateful for Dr. Robertson's calm assurance and caring attitude, and for the excellent work he did.

I went 30 minutes early. Filled out paper work. Sat 1 hour in lobby. People who came in after me went before me. Finally went to a room. Number 5. Sat for 1&1/2 hours. I asked if I was abandoned or forgotten. I was told the dr. would see me that I was next. Still no dr. Still the other patients all left. At 5 the dr. Showed up, asked if I had questions. I asked about 4 questions and we were ushered out. There was no class or clinic or seminar on my procedure. I didn't know anything more than what Dr. Martinez told me. They flat forgot me and they know they did and tried to cover it up. No apology. I wasted 2 and 1/2 hours and 50 dollars for this privilege. He may have 36 years experience and is expert in his field, but he has a lot to be desired when it comes to people and their feelings and time. His manner sucks big time!. I wont recommend him to anyone! .

He performed open heart surgery on my dad in 2006 fir atrial fibrillation. As a result, he died because something happened in the OR and he didn’t disclose. He left my dad to die I. The Lubbock Heart Hospital without proper care from nurses OR doctors!

He performed valve replacement on My 45 yr old Sister along with about 4 others in a 2 week period and they ALL passed away!!

Will not operate unless absolutely necessary. He is an excellent Cardiothoracic Surgeon. Excellent bedside manner. Have observed his surgical technique, his pre and post operative patient care. Most recently Dr. D. J. Robertson performed a complex surgery where he reconstructed the aortic root & aortic valve of a 55 y/o family friend which saved this man's life. The patients' wife & children are eternally grateful! Many RN's are proud to recommend Dr Robertson over all other ?? Sxns.

West Texas is blessed to have a physician and gentleman here. Dr. Robertson's results are some of the best in the state bar none. The Heart Hospital renewed my faith in hospital care: outstanding staff, cleanliness and technical expertise. My family and I thank you, Dr. Robertson.