Texas Health Arlington Memorial Hospital's Online Review Report Card

The worst hospital ever . I went in for spotting during pregnancy and the doctor called his self doing a pelvic examination and just stop and told me to walk next door in see my obgyn. The nurse Tara Rn was so horrible and inconsiderate she was not concerned at all about me or my unborn child she stayed at the front nurses desk while I was in the on emergency room in labor and delivery laughing with other nurses as my monitors was off my baby over 10 mins and she could see that from the desk but took her time to come adjust them. I will not be delivering my baby comes March here at this hospital.

The service in the Emergency Room was good, however, trying to pay the bills has been exceedingly painful. We paid the bills once, just to have the payment returned, then told we didn’t owe anything, and the next day received a stack of 6 letters from a collection agency, then paid the bill again, and a couple weeks later received bills again. Part of the confusion was the fact that the 800 number to call only handles the hospital bills and not the Doctors. But the bills themselves don’t tell you from which entity it’s from, but they expect you to know this detail. In the last conversation with them, I told them that this needs to be clearly defined, and that paying the bills had become more painful that what we went to the ER for in the first place.

My grandfather has been neglected this entire time. We have been lied to by the nurse staff on numerous occasions concerning his care, he is hardly checked on, every time I see him his bed is totally soaked through, he's nearly been given medication that will kill him, he fell out of bed recently and was laughed at by the nurse staff😮 and out of the nine days that he's been on the 6th floor he's received therapy three times. I know to the hospital he's just another elderly person, but he is everything to our family and for him to be humiliated like this is just not right.Another concerning thing is the fact that I was almost arrested by the ER staff when my grandfather had called me panicking, wanting me to be there with him and needed his glasses brought to him(mind you it was after 7:00 p.m.) when I told them that my grandfather who is 87 years old needs me to be with him and they refused I still told them I was going in and that's when they threatened to arrest me.It doesn't matter what time it is, if a family member needs another they should be allowed in.Shame on Arlington memorial hospital.

I'm a New Mexico resident passing through when i became extremely sick to the point I couldn't breath. I checked in the ER and wow the nurse (Valerie p) was an absolutely inconsiderate person. Extremely rude from the very minute she walked in. I honestly felt like I wasn't"white" enough. She immediately starting talking down to me like I was unable to understand basic information. I came in because I was having issues breathing, so when she had me take medicine and I starting breathing extremely heavy and couldn't catch my breath. She makes a scene telling me what's wrong with you, in all my years I've never seen someone breath like that you need to stop and sit down. If my health wasn't what it was, that conversation would have went extremely different. People like that give the entire hospital a bad name. I come through here alot and I tell you what, I'll AVOID this hospital at all costs. I'm 31 years old and I've never been treated like that. DEFINITELY DON'T WASTE YOUR TIME HERE.

Literally the worse hospital I ever been too ! Under staff at its finest and there is no 6 feet distance. Have a plastic board in between chairs. This is not a children hospital take your kid to cooks instead !

Don’t recommend giving birth here, had my son here and they put the wrong address to mail his stuff to now I have to do all this extra to get my sons social security like wow 👎🏻

My other review disappeared so I'll write it again. Don't go here if you have Covid 19 emergency. Drive to Dallas or Fort Worth. My mom begged me for water when I finally got to see her in ICU. The Dr ordered no water and her lips were dry and chapped. The nurse said she was going to kick me out because I was questioning this. They did not give her an IV or feeding tube either when she was unable to drink for herself. Apparently this is the treatment for pneumonia according to the"Dr". They lied to us -her family, about what they would do.

Fantastic experience since we pulled up at ER door and struggled to get 93 y o relative out of car, a lady appeared with a wheelchair. Experience throughout has been just as wonderful. Checkin lady, ER doctors nurses techs case managers all **super** kind as well as capable!!! I was floored! Of course no experience is perfect - maybe a small slip in communication - but minor and quickly and eagerly fixed. Admitted to orthopedic unit. We love and are grateful for the techs, nurses, cleaning folks, food providers - all were attentive and kind. Everyone takes their job seriously. Also proactive - a tech saw that the bed sensor wasn’t picking up my relative trying to get out of bed - and immediately got a new bed with more modern (and accurate) sensor and moved him right next to nurses station. We’re still in hospital. We’re so grateful and relieved during this hard, scary time. Thank you!!!

My mother passed away from complications due to Covid 19. The doctors and charge nurse, supervising nurse did not show much concern and compassion for our family. The charge nurse told me, it was policy to contact the family if the health status of my mother changed. I was told by one of the staff,, black people are treated differently. They made us feel like another statistic , business as usual. Only two great nurses did make us feel comfortable which includes a respiratory nurse . They walked and talked us through my mother entire stay. There was a traveling nurse ( over night) who's name I do have . Never called us when my mom had an heart attacked and was stabilized. We were informed the morning after. Later was told she didn't have one. This hospital has lied and covered up and has yet to apologize, call , write to my family or anything! I believe this hospital failed my mother in so many was. I really hate my mother was ever transported here.

It's difficult to get into due to packed parking lot. The experience at the hospital was pretty bad. That may be due to staffing problems But it really can have a negative effect on opations experience.