Apex Cancer Care's Online Review Report Card
Apex Cancer Care - Austin
5
Average Star Rating
145
Total Reviews
16
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
Austin Center for Radiation Oncology received 100% positive feedback, with patients praising the professionalism, compassionate care, and efficient service. However, 0% of the feedback was negative, primarily citing an impatient and curt staff member. Overall, the center is highly recommended for its exceptional patient care, yet could improve individual staff interactions.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Apex Cancer Care's Reviews
Today was my last appointment. I will miss everyone who worked with me for 40 days. From entering the building and being welcomed with friendly smiles and greetings, to the individuals operating the equipment who pleasantly asked how I was and how my day was going, and wished me well as I left the treatment area, the staff is very professional and TOP NOTCH. Even upon departure I was warmly sent off for the day. Not only will I miss them, they made me feel like they would miss me! The whole radiation experience was made effortless from parking the car to exiting the lot. I will pop in on occasion to wish them well!
The staff and doctors are all friendly and professional. I received excellent care. I give Alex an A+ across the board.
Dr. Garza and the entire staff were really supportive, positive, and professional throughout my therapy. Thanks to them , the entire process was painless in every way.
The doctors and staff are highly skilled, professional, and efficient. Under Dr. Garza's guidance, I received excellent care thru the entire treatment process. The front desk greeted me by name each day and checked me thru to the treatment area. The staff in the treatment area are experts in set up and administration of the treatment. I never had to wait very long, I was treated with courtesy, respect, and compassion at all times. I received weekly progress reports to ensure all was going according to the plan. I am beyond satisfied with the overall experience.
Staff very friendly and very efficient.
I can say enough great things about the team at Apex 🤗 Dr. Messer, Rhonda,Katherine, Darby, Vince, and the whole team from office to treatment were amazing, caring, kind, thoughtful and most of all compassionate. I recommend Apex Center for a your Radiation Oncology needs.
The whole staff was awesome, always smiling and helpful. Although going through treatment even the patients were friendly and always in a good mood. I would recommend Apex and Doctors Messer and Garcia to anyone needing treatment. Thank you.
Everyone at the facility is friendly & sympathetic to your situation. I highly recommend them for treatment.
Hi...my name is Richard Pitchford.. At first I thought WOW ... 45 days, 9 weeks, 5 days a week but after the first visit the welcome I got from all the staff there made every other visit enjoyable.. I am actually going to miss my morning chats with the employees and all the other people that I have met there.. I even plan on going back periodically to say hello and thanks for all that you did for me. Dr Garza explaining it to me in kindergarten language so I understood to all the help in the back....Lisa Darby Vince and Rhonda and since they couldn't restore my memory...a few others and I can't forget the ladies at the front desk for their welcomes as I entered... Thank all of you again for making my 45 day journey enjoyable.
Excellent radiation experience. Thank you Darby, Vince, Lisa and Rhonda for "running the machine" each morning, Melissa at the front desk, and Dr. Jay Messer who was great with communications and support. Radiation is something you hope not to need... but if you do, this office makes the best of it.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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