Dell Children's Medical Center's Online Review Report Card

I have to say the experience has been exceptionally great. The attentiveness the genuine care and concern. Interest in not just my daughter's well being but my own. I am eternally grateful to the extremely wonderful nurses doctors admin staff the kitchen and cleaning crew. It's been a life changing experience.

Excelente atención muy amables todo el persónal en verdad gracias

This is entirely the WORST hospital I’ve ever been too and took my daughter too! I’ve called about 4 days straight about my daughters COVID test results and can’t get ahold of anybody in the emergency department because they’re “away” but it seems that they’re always away and can’t ever answer the phone. The staff is very unhelpful too they keep transferring you to the same number even though nobody answers and they do NOT CARE. They only care about getting paid. Parents .. if you’re reading this .. from one parent to another take your child ELSEHWERE and DO NOT COME HERE! You will not get called back on information for your child and the staff will NOT HELP YOU NOR CARE ! I’ve been to other hospitals and by far this is the worst one and won’t ever recommend it to anybody. Parents please think twice about coming here. It’s not the right decision if you’re concerned for your kids and want to know what’s really wrong. I thought this was the best option as a hospital but it’s definitely the WORST. I definitely will be making this public on all my social media about the carelessness of this hospital to warn other parents because as a worried parent the Hospital should be doing a better job at providing the patients with better information and better care. The ER department needs a lot of work and until that can get fixed I will be warning everybody about this.

Dell children's ER department needs to work on their customer interfacing skills. They make the choice to make it difficult for patient families to handle logistics. It adds more stress and it's so unnecessary. They need to work on being more compassionate and accommodating to parents and family. Other hospitals do this and they should too. Why make something more difficult than it already is. 😕

Dells childrens medical center saved my granddaughters life! She was born a micro preemie at San Antonio Childrens hospital and they misdiagnosed her. They wanted to send her home on a tracheotomy at SA Hospital. She coded three times and that’s when we made the emergency decision to get her into Dells hands! We are so grateful! The minute she got there; she had a diagnoses and started getting better!! The entire network of doctors are amazing. She was sent home on low flow oxygen and a gtube.

We’ve had the absolute best care each time we’ve been here with our kids. All of the doctors and nurses are extremely attentive, and they do a great job of explaining what’s going on and helping to calm nerves. Best children’s hospital in the state!

Nothing but a big pharma vaccine pushing hospital looking to line their pockets.

Se supone que es emergencias y no atienden tienen k pasar 5 horas

Do not go here, they almost killed my 4 yr old son with an overdose of insulin in the ICU. The Pediatric care was also below the bar and they only care about cashing those insurance checks. Save a life, go to Texas Children's Hospital!

I took my 4 month old in and the ENTIRE team of doctors worked hard to make sure they searched EVERY possibility of his symptoms. I’m HIGHLY impressed! We was admitted and he was up and doing 10x better within 24 hours! Thank You thank you thank you dell staff!