Guerra Adriana's Online Review Report Card

I have recommended several of my friends to her. Dr. Guerra is one of the most caring physicians I have ever had. She is thorough about everything. I trust her. She has good relationships with some of my other doctors and keeps a record of my medications. I feel so lucky I found her after serious research.

Dr. Guerra and her staff are amazing. She is patient, kind, and intelligent. She really makes you feel like she understands you and wants the best for you. She is a wonderful doctor and person.

I would not recommend Dr. Guerra to anyone. First, her office staff were usually rude and quite frankly did not know how to properly bill or work with insurance. I spent weeks on the phone trying to get them to call back and sort something out (they incorrectly billed). What finally made me walk away from this doctor is when I had an appointment to review lab work. Dr. G was 40 minutes late (to a virtual appointment), and she didn't even have the results ready. She said she would call me as soon as they came in. I called back every other day for THREE WEEKS and NEVER got a call back or a message in my portal. Seriously! Absolutely unacceptable treatment and I will never go back.

Amazing, friendly, knowledgeable physician. Definitely recommend. Super friendly office staff too.

Dr. Guerra is an exceptional diagnostician and devotee of total health. She will consider previous advice, records, diagnostics, specialist consults, and medicines. Together we transformed 15 years of stagnant healthcare. With 18 months of informed medical counsel, Dr. Guerra adapted my health program through diagnostics, treatments, medicines, dosages plus lifestyle, exercise, and diet. Dr. Guerra’s astute handling has made me conscience not to stagnate with other providers.

The wait time is long. By the I got to see her she spent approximately 10 minutes with me and that is because I had to ask her to explain to me my lab results. The staff at the facility are rude and need further training on customer service. Overall experience for me was highly dissatisfied.

Haven’t been there yet, I would like to but I’ve been on hold for 30 minutes and when I finally get someone to answer they say can I put you on hold. Terrible

Dr. Guerra is the best doctor I have ever had. She listens to what you are saying and will pick up on things you may not have even considered to be relevant and ask you to elaborate. There have been times that I have to wait a little bit to see her but once you get in the room with her you can tell you have her undivided attention, and to me that’s worth a little bit of a wait sometimes, especially when it comes to your health.

TLDR: If you want real reviews of this office search for "Inspire Family Health," rather than reading the reviews here. Full version: This place is highly rated because of Dr. Adriana. Most likely, as was in my case, you won't be seen by her, but rather by one of her Nurse practitioners. Who, after a month, hasn't even bothered to contact me to discuss my blood work results. My visit was also billed incorrectly - this is the first time I've had to pay for annual physical exam out of pocket. Also neither their billing department or front desk will follow up on your behalf - you have to contact them over and over again and maybe, if you are lucky they will follow up

Not impressed. I called to make an appointment as a new patient, left voice mail and they never called me back. I called twice to be sure they got my message. The website says they are accepting new patients. It's pretty lousy for a "caring" medical provider to blow off a sick person. Shame on you.