Hoping Hearts Home Care's Online Review Report Card
Hoping Hearts Home Care
4.8
Average Star Rating
18
Total Reviews
0
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Hoping Hearts Home Care received 94.4% positive feedback, with patients praising the compassionate caregivers, excellent communication, and outstanding service. However, 5.6% of the feedback was negative, primarily citing inadequate personal care and difficult communication with office staff. Overall, the service is valued for its personalized care, yet needs stronger time management and reliable communication.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Hoping Hearts Home Care's Reviews
Highly recommend. They have compassionate care takers and office staff.
Everyone at HHHC has been wonderful to speak and work with. 10/10 recommend.
Working with Hoping Heart has been a fantastic experience, largely due to the amazing clients I’ve had the pleasure of serving. Their kindness, engagement, and support make every interaction truly rewarding. Highly recommend!
AMAZING place and love the management! Very organized as well! (:
This company great contribution to community of veterans.
Amazing company love everything about them
After Angie then (Supervisor) Jessica , then Carmen...She cannot help me with a shower If I fall in the shower, or onto her...She would be badly injured. Last week when she finished my legs she left me in the shower unattended while she got the towels for me but then she was watching TV. Today as soon as she got here she wanted and had a cigarette break. Angela had asked her to assist her dusting as I have severe allergies and respiratory conditions. She dusted a book shelf, had another cigarette break then sat on the couch for the last 20 minutes wanting another smoke break. She can't shower me I am asked to bend forward to help .with my hair or do my back properly. So if it's not working on the hygiene side not assisting with daily tasks then what am I doing. I am also upset that contacting someone is so difficult. I am to assume you don't check phone messages, as well? I also have extreme PTSD. I don't remember so well is part of that, as I explained in the initial meeting. I am asking for a phone call to my wife Please. I am firmly requesting this ASAP.
Excellent & knowledgeable caregivers
Great experience. This is highly recommended! Everything was top of standard.
Our care giver Angie Abbott has been really great. Everything has been great since she started coming.
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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