Integral Care's Online Review Report Card
Integral Care
3.1
Average Star Rating
20
Total Reviews
3
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Integral Care's Reviews
This place and staff changed my life thank you
Reviewed On Google
Well below par on proper mental health care. Asked for a simple note for WPATH since I've only ever dealt with integral care since 2013. They refused a very simple letter. They cannot prescribe proper medications for patients, their idea of "meetings" are basically a best friend style setting not a very professional outlook. I've been with them 12 years. All that managed to come of it was forced medications, forced hospitalization and way more stress then before I started with them. I HIGHLY RECOMMEND AGAINST going to them. They'll take your money for below par services.
Reviewed On Google
Great staff! They listen & help. I definitely recommend.
Reviewed On Google
I took my husband there for assistance of getting help with alcohol addiction. They referred him to the Georgetown Behavior Health Hospital. Someone that works there beat him up. Had him transported to the hospital. Where he had some broken ribs. And then he was released to the streets. He isn't mentally or physically able to care for himself and now me and his family have no clue where he is.
Reviewed On Google
This crisis intervention team is absolutely useless, and it honestly breaks my heart. I had a family member in a mental health crisis, and we called Integral Care Crisis Intervention--and waited for 10 minutes to talk to personnel before being automatically hung up on without warning. He is now missing and is in extreme danger (mental health police have also been no help and have been extremely indifferent--no surprise there). We've had past dealings with integral care before, who we only found out were supposed to be doing in-person house visits and in-dept care plans TWO YEARS after being assigned a case worker--who DID NONE OF THOSE THINGS AND BARELY CONTACTED US AT ALL. I am (somewhat) shocked and very ashamed that the City of Austin has this level of detachment and indifference within its mental healthcare system and public welfare policies. Community care and crisis intervention in Austin need to be re-evaluated and reformed NOW. As the way it stands now, the programs in place are a shell and do not meaningfully impact highly vulnerable individuals. They only 'deal' with cases that are easy. And it's disgusting.
Reviewed On Google
10 out of 10 for staff, prescribers and counselors are caring and skilled.
Reviewed On Google
Wait time for an evaluation here is over 8 hours (2 hours per patient). This place also does not take appointments. A waste of time
Reviewed On Yelp
The staff here was so kind and caring! They've inspired me to help others.
Reviewed On Google
They offer affordable solutions to mental health patients. No complaints. Grateful for this place being here
Reviewed On Google
My thorough and articulate review was deleted. What does that tell you? This place is bad news. I'm going to find another platform to make sure this facility is exposed for the atrocity that it is. Go to Austin Lakes if you can for emergency care. Unfortunately, you'll be sent here in the end regardless. My heart goes out to you. Do not give up.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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