Muse Medspa's Online Review Report Card
4.9
Average Star Rating
177
Total Reviews
9
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Review Summary
Muse Medspa received 96.0% positive feedback, with patients praising the expertise, professionalism, and welcoming staff. However, 4.0% of the feedback was negative, primarily citing ineffective laser treatments and poor customer service experiences. Overall, the practice is valued for its exceptional care yet it could improve communication with patients and consistency in service delivery.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Muse Medspa's Reviews
I have been to Grant for my lip filler and botox and I cant recommend him enough! He is honest about what you need/dont need and is such a precise injector who really cares about your results. I am definitely coming back to him for all of my future needs!
Grant is a real pro when it comes to injectables! He has a deep understanding of anatomy, and executes perfect placement with my tox applications every time! He’s also done wonders for my lips. He’s created a lot of volume and great shape with his expertise and eagle eye. I highly recommend him for aesthetics.
I bought a laser hair removal package for hair removal in two places. One of the treatment areas had great results with very little hair growth. However, the other area - my neck - looks like it was not treated at all. Im caucasian with dark hair so I know it's supposed to be more effective on people that look like me but I am pretty disappointed with the results. The pictures show about 6 weeks of growth after my last treatment. Overall the place is clean and the staff is efficient and nice. I really appreciated getting in and out quickly but unfortunately I can't recommend laser hair removal here.
I’ve gone to Grant for injections a few times now and he always takes the best care of me, listens to what I’m looking for, and makes great suggestions. After my last appointment, a woman pulled me aside and told me I just HAD to tell her what I used on my face “because your skin positively glows!”
I love going to Muse Medspa for facials — it truly feels like they take care of you and genuinely care about giving you the best experience. Everyone there is so kind, welcoming, and professional, always making sure you feel comfortable and cared for. I’ve recommended them to many of my friends, and even my mom had a wonderful experience when she visited me in Austin. They go above and beyond every time!
I cannot sing Sydney’s praises enough! She’s literally a face magician! I’ve been going to her for a few years now and I’m obsessed with her work. My lips look so amazing, I literally can’t stop staring at them. She’s so knowledgeable of different techniques and products. She says the best injectables are undetectable and she delivers on that. I look youthful and natural, and not fake or overfilled. She also is always happy to work with you on your budget and trying to find solutions without going broke. She’s truly the best there is! I don’t trust anyone else but Sydney with my face!
I can’t recommend this med spa enough! After my cancer surgery, I was left with a scar that really affected me both physically and emotionally. The team at Muse MedSpa has been absolutely amazing throughout my healing journey. Their treatments have made a huge difference in the appearance and feel of my scar, and their care and support have meant the world to me. If you’re looking for a place that truly cares and delivers results, this is it!
Muse Medspa is a well designed combination of art and science that delivers beyond my expectations at every visit. Sydney is committed to the most effective treatments, she is scientific, advanced beyond the latest trends, and considers more than what’s in front of her to elevate your current and future treatments. Top of the line service and comprehensive evaluations are considered for personalized and precise results. I finally learned that it’s not that I just want cheeks or lips, it’s an entirely new world when your under the care of someone considering your concerns as a whole, data and continually curious to ensure your safety and comprehensive outcomes. Muse Medspa is a small business that offers an extensive menu of services and an incredibly well thought out app that allows you to easily search by concern. The app also provides you a description of each service, and the length of the service. Phew! Let’s be real, weather you’re new or seasoned with aesthetics, we’re sometimes unsure if we’re selecting the correct service, and the tools Muse has helped give me confidence when I booked a treatment. Also, with your request, Muse Medspa offers an analysis of your concerns to customize treatment. I would be remiss if I didn’t mention the unique packages, memberships and wellness services too. I found myself so captivated by how my combination treatments were resulting, that I spent most of my treatments learning about how everything works and possible complimentary options. I literally walked out every time with the “wow” factor, and I couldn’t wait to return. Muse Medspa truly wants you to shine and they prove it by having quality treatments, they keep learning and then deliver results you can literally celebrate. There are so many wonderful places in Austin, and Muse Medspa pretty much showed to be extraordinarily special on all accounts. Have so much fun!
I came to Muse Med Spa last week for my appointment with Grant after visiting 3 med spas for consultations. During each consultation I was either told "no" or sold on procedures I did not want nor request. Grant's consultation was extremely thorough and professional and he delivered on exactly what he gauranteed with poise and eloquence. After services were completed, the owner, Sydney Sullivan met with me to thank me for coming in & took the time to ask me if I had any questions or concerns. I've worked in promotions, marketing, and event production in both Dallas & New York and I will most definitely will be sending friends their way.
Muse is the only place I will go to for skin treatments. I've been to Westlake Derm, Sanova Derm, and a handful of other estheticians/doctors in Austin for skin care. Sydney at Muse Medispa is by far the best! Adrienne is amazing as well! Thanks Muse!
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All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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