Robert Raley's Online Review Report Card

Even though I only have Medicare, I am treated well here, all of the staff are very competent and helpful and answer questions and try to move my appointments when necessary, the new offices are very nice with easy parking.

I have been a patient for over forty years. Dr. Raley and Aline Zerringue are on top of primary care needs for their patients. They listen and respond with effective options to improve my quality of life.

I've been a patient of Dr. Raley for more than 30yrs. He's a different kind of doc. He puts the patient first. His approach to medicine is conservative; he's thorough and up-to-date on the latest medical research. He's someone you can trust to manage your health.

If you are LGBTQ+ I would not suggest visiting this office. They have pretty outdated information about the sexuality and gender spectrum and I felt it pretty severely impacted my care. Some of the information they gave me about my risk levels of certain diseases was grossly inaccurate and proven to be so after a quick google search + double checking with my new, much more informed, primary care physician. They can't be bothered to learn updated health information about queer sex & relationships. They don't seem to understand the difference between sex & gender which I feel is very crucial to providing care to LGBTQ+ individuals. I specifically saw Amanda Mishra. Additionally their staff was really lax about wearing masks in 2020 which I found to be really shocking when I visited during that time. My new primary care physician is still enforcing mask wearing for all employees and clients well into 2022. I'm not particularly nervous about getting Covid, but I do worry about other patients who might be immunocompromised.

The actual medical staff is great. Wish the office staff had some customer service skills. Thanks to their complete lack of understanding and definitely lack of skill set, my family is going somewhere else. I'd rather not have primary care doctor than utilize this facility.

I've been seeing Amanda Mishra MD for the past year and have had an overall poor experience working with her and this primary care office. A few things worth mentioning: 1.) This office is SO outdated and it seems hasn't been updated since the 90's. It makes me feel dirty every time I step in the office. 2.) I never felt entirely comfortable speaking with Dr. Mishra. This is entirely biased on my personal experience and could just be due to the fact that our personalities don't click. Dr. Mishra didn't fulfill my medical needs (i.e I suffer from anxiety and rather giving me the proper medicine, she prescribed beta blockers). I'm 28 years old, by the way and do not suffer from high blood pressure or hypertension. 3.) The office staff is terrible. They are unfriendly and do not communicate properly with their practitioners. For example, I fractured my C1 vertebrae and recently got an MRI (approved by a different MD) and the office sent Dr. Mishra a direct digital copy. I made an appointment to see a specialist, and need Dr. Mishra to send me the digital copy so I can get the care I desperately need. I left a voice message and their voicemail greeting states they will return the call within 24 hours. .It has now been over a week and I of course have to follow up again. 4.) This office must use software at least 20 years outdated because they can't seem to keep track of anything except appointments; nor do they have a way to communicate complaints directly to practitioners. Only recently have they moved appointments virtual because of COVID; and even so, Dr. Mishra was 20 minutes late to jump on video conference. . . So I had to call the office to reschedule. I highly recommend against seeing anyone that works at this office. Save your time, energy and money by investing your health needs elsewhere.

Great team. Really respect Dr. Raley, Amanda and Ailene. Smart, compassionate and helpful. They care about their patients.

I'm so grateful to have found ATX Primary Care. I have seen Dr. Mishra for years, and I still consider her my PCP despite moving away from Austin. She is thoughtful, caring, and really takes the time to listen. It's also pretty easy to get appointments, and I never have to wait long. Highly recommend.

This doctor prescribed my brother Ambien, which is addictive for over seven years! I wrote a letter pleading with him to stop as it was ruining my brothers life. He continued to prescribe it! My brother recently died at 52 years old. This doctor obviously does not care about the well being of his patients, especially when it comes to prescribing addictive drugs. Run, don't walk away. There are many great doctors in the area.

Mandy is fabulous. Very professional and intelligent. I recommended my mom, sister and nephew to her and they love her too :) HIGHLY recommend!