Shannon M. Wong's Online Review Report Card

My wife and I both had cataract surgery at Austin Eye performed by Dr. Marie Bui. Our experience couldn’t have been better. The whole staff is warm, welcoming, and totally professional. Lois had a little residual cloudiness, which Dr. Bui easily removed in a free follow up.

I agree with the above: very rude, didn't want to answer questions and I had no idea what his plan for me was when he left the room. I'm not going to spend 12k on a surgery with a doc who makes me feel like I'm wasting his time. I think there are better options out there. I felt like he could've cared less if I did the surgery.

My experience was not a good one. Money was the most important issue. His father was completely different experience. I would get a 2nd opinion...

I'm amazed at the cleanliness of the place and the doctor's work. Thank you..

I first learned of Austin Eye through their TV commercial for Laser Lens Replacement. I was very interested in learning more about the procedure, so I did my homework and based on reviews and recommendations from people I know in the local healthcare industry, I decided to see Dr. Wong. The whole experience from the initial visit to post op has exceeded my expectations in every way. Dr. Wong and all of the staff made me feel very comfortable before, during and after my procedure. I could tell Austin Eye must be a great place to work because everyone was upbeat and caring. Everything was explained in detail and Dr. Wong updated me throughout the procedure. The best part of all, I can see 20/20 with no glasses! Regarding cost, all I will say is, you get what you pay for. I decided to pay out of pocket for the upgraded lenses. I could have saved money by going with a cheaper lens, but quality was more important to me. And I never felt pressured to go with the more expensive lens

ICL surgery. Corrected my severe nearsightedness (-12.5/-13 with astigmatisms). I now have 2020 vision. Will refer him to everyone.

I received excellent care from Dr. Shannon Wong and his team. I went to Austin Eye for lasik surgery to treat my near-sightedness. I felt very welcomed and comfortable during my visits. The surgery went great and I see better now than I did with contacts/glasses. I’m very thankful for Dr. Wong and his team!

I recently had laser cataract extraction and IOL placement in both eyes a week apart and completed yesterday. My experience far exceeded my expectations. Dr. Shannon Wong is very well-trained, personable, bright and when he told me after I first met him to call him if I had any questions I was a little skeptical. Before my first surgery I did have a question so I called, left a message and he returned my call within 90 minutes and answered all of my questions - almost unheard of in today's healthcare environment. His support staff are highly professional, friendly and supportive at all times. Appointments are typically right on time and for my first visit, I had the best overall eye evaluation that I have ever had. The results of my IOL replacements are amazing. I cannot recommend highly enough the value of having my eye care with Dr. Shannon Wong at Austin Eye.Chris M., MD

I had excellent care from Dr Shannon Wong and the staff at Austin Eye. This was for Cataract surgery for both eye's. I now see with out glasses for distance and use readers for up close work and reading. Follow their instructions and you be amazed with your outcome. Thank You ALL!!!!!

Your eyes aren’t something you want to mess around with, so I put considerable research into finding the best doctors in Austin or Dallas to perform ilasik. Dr. Wong had great reviews so I scheduled a consultation with his office. The staff are all warm and professional and I was glad to see how carefully Dr. Wong and his staff made sure to get all of my measurements exactly right, checking and double checking. I was never pressured into getting the procedure. The surgery went well and although the prospect of eye surgery made me fearful, Dr. Wong was calm and reassuring throughout the procedure. It is the day after and I was corrected from a -6.5 contact lens to perfect vision. I highly recommend Dr. Shannon Wong if you are considering ilasik!

I recently had lens replacement on both eyes with Dr. Shannon Wong and I couldn't be more pleased. I am so happy to not have to wear glasses anymore. My experience with Dr. Wong and his entire staff was so pleasant and efficient. Everyone was so knowledgeable and kind. This was truly a life changing experience for me.

I had elective lens replacement surgery to eliminate the need for readers, I am so happy with my decision to do so. I could see better immediately following surgery and back to 20/20 the next day! I was very impressed the entire process, from consultation to post-op check the day following my procedure. The staff is professional and very friendly and made me feel comfortable and well taken care of. The office staff is organized and helpful, the treatment staff warm and caring. Dr. Shannon Wong was excellent and I felt I was in good hands throughout the process. By the time I got home and relaxed after my procedure, they were already calling to check on me and be sure I understood their instructions until they saw me the next day. I would absolutely recommend Austin Eye, Dr Shannon Wong and staff and the lens replacement procedure in general. I'm three weeks out and thrilled that I haven't used a pair of glasses since! The eye patch is only worn for that day and then at night for 7 days, the second photo is of my eye on Day 2. My eye was pretty normal looking after that. No eye makeup before and after surgery, but it was worth it.

I recently had laser cataract extraction and IOL placement in both eyes a week apart and completed yesterday. My experience far exceeded my expectations. Dr. Shannon Wong is very well-trained, personable, bright and when he told me after I first met him to call him if I had any questions I was a little skeptical. Before my first surgery I did have a question so I called, left a message and he returned my call within 90 minutes and answered all of my questions - almost unheard of in today's healthcare environment. His support staff are highly professional, friendly and supportive at all times. Appointments are typically right on time and for my first visit, I had the best overall eye evaluation that I have ever had. The results of my IOL replacements are amazing. I cannot recommend highly enough the value of having my eye care with Dr. Shannon Wong at Austin Eye. Chris M., MD

Dr Shannon Wong was AWESOME! I just had cataract surgery and got the “Symphony” multifocal lens, and it’s great! For me, before/after is similar to changing my cell phone’s Brightness setting from 40 to 110%... the clarity & crispness is like going from a 1980s tube TV to a modern OLED HDTV... and the colors I now see are so vivid it’s almost to the point of being 3D (no joke)! The surgery itself was easy shmeazy... the thing that “hurt” the most were the eye drops to numb my eyeball (no big deal), and after that there was ZERO PAIN during or after the surgery. Dr Wong has superb “bedside manner” and his staff (from receptionist to all the various nurses) all treated me like family. I am definitely going back to get my other eye done soon!!!!

Dr Shannon Wong was AWESOME! I just had cataract surgery and got the “Symphony” multifocal lens, and it’s great! For me, before/after is similar to changing my cell phone’s Brightness setting from 40 to 110%... the clarity & crispness is like going from a 1980s tube TV to a modern OLED HDTV... and the colors I now see are so vivid it’s almost to the point of being 3D (no joke)! The surgery itself was easy shmeazy... the thing that “hurt” the most were the eye drops to numb my eyeball (no big deal), and after that there was ZERO PAIN during or after the surgery. Dr Wong has superb “bedside manner” and his staff (from receptionist to all the various nurses) all treated me like family. I am definitely going back to get my other eye done soon!!!!

Because of an eye injury I was told laser eye surgery wouldn't help.In steps Dr. Wong!For the first time since second grade I can see wonderfully with out glasses. Thanks to Dr. Wong. He was incredible and told me exactly what to expect, his staff was so personable and kind and REALLY cared about how you were feeling about the surgery. I can't began to tell you how surprised I was at the results.Being able to see....well, it just makes you happy.

Dr. Bui and their staff were amazing. I'm 63 and needed cataracts removed from both eyes. After careful reviewing, I chose Austin Eye and I'm so glad I did! I paid the premium amount for the symphony surgery, but wow, now I'm free of cataracts for the rest of my life. My vision is now glasses-free! She and the staff spent a lot of time patiently explaining all of my options. I had lasick eye surgery from another surgeon 12 years ago, and since then I developed cataracts , which had greatly diminished my vision. Dr. Bui recommend removing both cataracts which she did, and so far, no glasses needed for either reading or driving, including night driving. Eventually I may need to return to reading glasses, and if and when I do that is not an issue. My primary concern was driving, especially at night, which is no longer a concern. Yes, I HIGHLY recommend Austin Eye!Bill Loughlin

Dr.Bui did an amazing job. This experience was a little nerve wrecking mostly for my wife. She place all of our concerns at ease. My wife felt so much better after hearing about the process watching the videos and meeting with Dr.Bui. I originally went in for glasses to ensure the prescription I had was correct. After not being able to see clearly through glasses I got from a different location (completely separate from Austin Eye) I wasn’t able to successfully pass my vision test for my CDL. After speaking with Dr.Bui and having a few exams done we came to a conclusion that I needed to get my cataracts removed from both eyes. My right eye wasn’t as bad as my left (which was the weaker eye from birth) I was able to go from having glasses and my vision being at a 20/50 to being able to see 20/20 and having no glasses at all (aside from close up reading and seeing the computer) I am able to go around on a day to day basis and not think twice bout grabbing my glasses before I get out of bed. Not just Dr.Bui but the whole staff are wonderful people and very friendly. I thank the whole team for being so helpful. I am also glad I was able to get my surgery done on both eyes by Dr.Bui she is super sweet and an amazing doctor. Very patient and extremely helpful. From the beginning she was set out to ensure I was satisfied and did her best to get amazing results. Thank again Austin Eye you are all AMAZING !!!

happy ending yes

Dr. Bui performed cataract surgery for me on both eyes with correction. She explained the procedure in detail so I felt like I understood the recovery process, potential risks and potential results. During the surgeries she made me feel relaxed and confident and everything went well. The results are even better than I expected. After being severely nearsighted with astigmatism for most of my life, it is amazing to be able to see so clearly without contacts! I highly recommend Dr. Bui for any vision correction procedures.