Touchstone Medical Imaging's Online Review Report Card
Touchstone Medical Imaging
3.2
Average Star Rating
68
Total Reviews
10
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Touchstone Medical Imaging's Reviews
I've been going here for years. They have recently sent their entire billing department over seas. Now every time I go for imaging they incorrectly bill me. I pay up front and then they send me an invoice to blindly pay a month later! All of the reps are overseas and don't care if you've already paid or not. They are just reading from a script with no brain cells being used. This has happen twice now in the last few months. The way they are doing business is a scam!
*****THIS PLACE IS A SCAM*****I've been going here for years. They have recently sent their entire billing department over seas. Now every time I go for imaging they incorrectly bill me. I pay up front and then they send me an invoice to blindly pay a month later! All of the reps are overseas and don't care if you've already paid or not. They are just reading from a script with no brain cells being used. This has happen twice now in the last few months. The way they are doing business is a scam!
Getting Imaging done here at Touch Stone is real health care. They were quick and polite. They genuinely care and want to get the best results for your provider…
Very kind and caring staff. I was happy when I arrived and even happier when I left. Words can't describe this. If you've ever had an MRI and felt like you needed out of that machine like yesterday! This was nothing like that...for having my entire upper body in that machine with one arm extended out and one under my hip laying face down. He described it like superman flying. He nailed it and I almost fell asleep in that position. I was actually impressed. Hope you have the same experience...
Front desk was very polite and informative. Very professional. The Tech, doctor who did the contrast injection, and MRI tech were all kind and professional. Would go back.
Great experience. Very professional and timely service.
I had to drive 40 miles earlier this week for an ultrasound in Dripping at ARA (otherwise would be 2 week wait) so when I was at the doc today, I said I want someone else! They not only got me in SAME DAY, i was even seen within an hour of initially speaking to the scheduler!! Everyone all around was super nice and I’ll definitely be recommending!!!
excellent
Sam Arevalo the marketing director is sweet, understanding, helpful and overall great!!!!!
Front desk needs to be trained on customer service. I was told prior to arrive that my financial assistance was approved and once I arrived everything changed. If you needed attitional documentation from me then someone should have reached out sooner. I wasted time, gas, and I will not go back!
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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