Victory Medical's Online Review Report Card

I've been going here for all of my medical needs for 10 years now and I have to say it's all about weaning out HCPs... my top choice Vladimir Odinets is def top notch. His extreme legitimate care dor his patients is felt from diagnosis to follow up. Never have I ever had a HCP message me to see how I am doing after treatment, but he did and it made me feel like someone is paying attention, listening really caring for my needs. #2 Ralph Hadley. They both have been able to on point every single time give me what I need to feel better health wise and I couldn't be more happy. If you feel dissatisfied try one of these guys u won't be disappointed.

I had a physical done here march 25 2021 and they charged 130 for it. I paid in full. They send me a new bill for 180 saying I owe 50. It is JANUARY. Almost a year later you’re changing the fee for a service I already paid for?What’s next you buy a car from Toyota and they charge you more fees a year later? Ridiculous.

Waited for an hour to be seen- then I don’t even think they filed on my insurance. Something is up with their billing department- sketchy.

Horrible experience here. Was told 2 to 2 1/2 hour wait, spent the day rescheduling as much as I could, ended up there for hours, and at the end was charged $50 after being told it was free. Had to walk out of the test that I waited for four hours for because I just didn’t have any more time. If only they could give you even vaguely accurate Information it would show some sort of respect for the people that come in, but 2 to 2 1/2 hours is not four hours and $50 is not free.

I go to the Allergy clinic there for my shots and they are great. Easy to work with and very friendly

HORRIBLE EXPERIENCE! I went in their on a Sunday afternoon in December of 2021. Had ear pain. Was seen by a Shawn R. Agenbroad-Elander who is a nurse practitioner. I could go into long details but he botched the entire visit. Did NOT listen to the pain he caused during the insertion of the Otoscope into ear canal. Just kept on telling me everything looked fine when intense pain was felt. So, I let them clean the ear wax out using a Lavage method. VERY painful. He looked into my ears at least 5X after I insisted that either near or at the ear drum I felt pain. Again all my symptoms were ignored instead he told me to go see an ENT if I wanted during the week. I left in more discomfort then when I arrived. My symptoms were ignored and dismissed. So to make the story short the next day I saw an ENT and he found the "spot" of infection in my ear canal in about 3 seconds. Just used the same type of otoscope. He said I will touch it gently, he did and YES that was the spot. There was a raised bump, redness, inflammation etc.. I asked the Doctor how this could have been missed just 18 hours earlier and he said that it was so obvious he could not say. BUT I suggested that  Shawn had only looked at the eardrum and not the canal lining? The ENT agreed but was still confused how anyone could be that careless. ALSO the lavage could possibly have irritated it more which I agreed whole heartedly. Anyway, back to Victory Medical. This is a learning experience for Shawn and for all medical people. DO NOT dismiss a persons pain and experience. Do NOT rush through an office visit to the detriment of your patients, which you did. DO NOT tell a patient that you are not causing pain and discomfort when he/she winces in pain during your probing. I will leave the rest up to you. PS.. If the administrator at Victory Medical doubts my sincerity over what happened I will make my medical records from the ENT available to you, just contact me back through this review.

Awesome care the best hospital in world I swear Dr shepherd for 13 years Awesome!!!!!!!!

Tarde 3 horas y no me atendieron bienNo me gusto el servicio

Easy in easy out.

Such a nice staff!!