Westlake Aesthetics And Wellness's Online Review Report Card
Westlake Aesthetics And Wellness
5.0
Average Star Rating
91
Total Reviews
21
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Review Summary
Westlake Aesthetics & Wellness received 96.3.6% positive feedback, with patients praising the practitioners' knowledge, professionalism, and the friendly atmosphere. However, 3.6% of the feedback was negative, primarily citing service downgrades and managerial issues. Overall, the practice excels in exceptional care, yet it needs better service communication.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Westlake Aesthetics And Wellness's Reviews
You have to go see Amanda! She is absolutely the best. I went to her for a chemical peel and she is very knowledgeable and kind. My face looks amazing and she even followed up with me twice after the peel to see if I had questions or how I felt. 10/10 recommend !!
I cannot recommend Eric at Westlake Aesthetics & Wellness enough! He does my Botox, filler, and laser treatments—and every time I leave feeling so confident and cared for. Eric is incredibly knowledgeable, always takes the time to answer all of my questions, and makes me feel completely at ease. His work is natural, precise, and truly amazing. I’ve had nothing but great experiences and results with him. If you're looking for someone you can trust with your face, Eric is your guy!
Trish is amazing, and Justin was too before he moved. But this place has taken a hard turn into bait-and-switch territory. . My husband and I have been paying $149/month each for nearly a year--for facials, red light therapy, B12 shots, and discounts. After a few months away (but still paying), I booked a facial and was shocked when it ended after just 15 minutes. No one told me the service had changed. When I asked, the manager blamed me for not reading an email and called it a "teachable moment"--for me. I come here for self-care, not to be talked to like a child. He said the doctor's "losing money" on memberships and tried to upsell me to $179/month. Instead of honoring what I paid for, he wanted to charge me more. I wonder if he understands how expensive it takes to get one paying customer? Now you're losing two and probably others will read this post.. This wasn't about the aesthetician--she was great. This was about a manager who chose to argue, deflect, squat in my treatment room and lecture instead of making it right. I paid for a membership. What I got was a downgraded service, a lecture, and an upsell. That's not wellness; that's bad business. Do better. Way better.
I'm lucky to have found WA&W. I see both Trisha and Eric for various treatments - they are masters at their craft and perfectionists by nature. I know I can trust their professional advice and expect the best possible results. Office staff is great too.
I’ve been coming here for over a year, and it’s always such a welcoming and positive experience. The entire team is friendly and professional, creating a comfortable atmosphere every time. Eric is especially amazing, he’s incredibly experienced, knowledgeable, and genuinely cares about helping me feel my best. Amanda is also fantastic! She’s always so kind and attentive, making every visit even better. Highly recommend this place to anyone looking for exceptional care and service!
The office is a beautiful space. Trisha is simply amazing at her job and the whole experience and result is beyond worth it.
I have been going to Trish for past 6 years for different services. She is very knowledgeable and master in her work , professional and great personality. Love the front desk staff warm and friendly.
First off extremely happy that this place exist! I have followed Eric for years because he is the only one to touch my face with his artistic hands and knowledge. The front desk staff is the best , always smiling faces and warm energy without fail. The Place as a whole is welcoming and professional. I’m grateful to be apart of it!
Always a wonderful experience. I have seen Trisha Skinner for innumerable treatments including tox, fillers, and Morpheus 8. She is so kind and professional. Completely and totally immersed in her trade and will not steer you in the wrong direction. The front desk is warm, welcoming and capable. Highly recommend.
LOVE Westlake Aesthetics and Wellness. Eric is incredible—he listens to exactly what your concerns are and starts conservatively with treatments to make sure you achieve exactly what you’re looking for. I especially loved my halo laser experience and will def be back for another next year.
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All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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