Rafael Pardo's Online Review Report Card

They never answer the phones. They don't send in prescription refill to the pharmacy when the pharmacy request refills. They only prescribed 1 month of blood pressure medications and take a week or more to refill them after the pharmacy send them fax and phone message to do so. I even call them and never get back to me.

The staff is very unprofessional. No one ever answers the phone.

Very inconsiderate staff who doesn't bother to acknowledge you when you enter the office from the front desk to the back. And DON'T call them when they are about to close or after hours from what the office manager told my mother who suffers from chronic migraines and couldn't help that her migraine started up at 4:20pm. I hope that people read this and understand that there are other offices and staff that are compassionate towards their patients and I'm very relieved to say that my mother won't be going there anymore! Good riddance to them.

Doctor is decent however nurses are rude I was forced to wait outside in 100+ degree heat for my appointment

The chairs in the waiting room are Nasty and smell like azz

Dr. R. Pardo has been our doctor for about 30 yrs. He has been very good to us. His assistant, Conchita is fantastic. I wouldn't think if going anywhere else. We don't usually wait longer then 20-25 minutes to see him. We love him and he loves us.

fine for a common cold, but steer clear of this doctor if you or your loved ones could potentially have anything more significant. he almost cost my loved one her life by misdiagnosing her and missing so many red flags. 5 minutes in the ER and we had the correct diagnosis of cancer and he missed it for months. incompetent practice from the top down.

I can’t ever get an appointment that’s not a month out. And getting a refill seems to be impossible. I repeatedly have to call the Dr office, for days, to get a refill. Even after the pharmacy sent several fax for the refill. Looking for another Dr now.

The doctor was very friendly and joking around and very funny but he needs all new staff, they aren't friendly or helpful and they kept interrupting the doctor during my visit so he could sign papers for other patients which made my visit about an hour longer than it should have been. This was my first experience with the staff but not the doctor. They made me put down a 50 dollar deposit bcuz of 3 prior cancellations even though I was in the hospital and I explained that to them and they told me I would get my money back today but then today it took me talking to 3 different people only to find out that I wasn't getting my money back today. They said it would take up to 2 weeks for me to get a check in the mail. Very disappointed in the staff if I didn't like Dr. Pardo and I didn't have headaches everyday then I wouldn't go back..

If i could give less than 1 star i would. Misdiagnosed me and it almost cost me my life.