Charles Safely Md By Stella Mattina's Online Review Report Card
Charles Safely Md By Stella Mattina
4.7
Average Star Rating
266
Total Reviews
27
Recent Reviews
2
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Dr. Charles Safely received 92.5% positive feedback, with patients praising his professionalism, kind, attentive staff, and thorough care. However, 7.5% of the feedback was negative, primarily citing unprofessional front desk staff and dissatisfaction with scheduling and insurance issues. Overall, the practice is valued for its personalized patient care yet it could improve front desk interactions.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Charles Safely Md By Stella Mattina's Reviews
My review is going to sound a bit dramatic, but Dr. Safely is my FAVORITE doctor of all time and I wish I could see him for my primary care as well. I saw him for my second pregnancy and was really nervous because of my previous history with IUGR. Dr. Safely was aware of the potential issues but also made sure to take into consideration my personal health. He treated me as an individual instead of a textbook case. He is always very easy to talk to, and although I came on busy days, he never made me feel rushed; it was always like seeing a friend. I would literally have a third baby right now if I wasn’t in the trenches with my current infant, just to see him regularly. I will be so devastated when he retires!!!!!
I booked an appointment for today and I guess I wasn’t on the schedule. The front office lady was very rude and unprofessional.
Dr. Safely, Oli, Laura, and the rest of the staff were incredible throughout my entire pregnancy! They are professional, compassionate, and always made me feel comfortable and listened to.
I had an appointment made two weeks ago. When I arrived, I was told they didn't take my insurance and that they had been "late to verify" it and had called me "about an hour ago" while I was already driving to the appointment and had taken the day off work.
I went to Dr. Safely’s by recommendation from family members (3 other women in my family see him). Each visit with him was always reassuring throughout my first pregnancy. He has excellent bedside manners and is so good at communicating. He takes his time to answer all your questions and ensure you understand the outcome of every appointment. When it came to my delivery, Dr. Safely made it feel like such a safe environment with the support of the nurses in the room. His humor and banter definitely helped. I appreciated his daily check-ins following my delivery. I’m so happy I trusted him with my pregnancy journey. In addition, the ladies (Oli, Laura, and Amber) who work in the office are nothing short of amazing and kind. Special shoutout to Oli who was always so kind and understanding when communicating my needs and concerns whether in person or by email! Would 100% recommend this office/team!
Is the best team I ever had. Oli and Laura very fiendly and professional. Dr Safely is very professional and I love that he is pending of all my conditions details. I love his advices.
So far so good ! This is my second pregnancy, Oli the front desk rep was wonderful as always . Doctor Safely is knowledgeable and answer questions in a way you can understand , would recommend his office and services . The call line which is ran by a third party service im assuming does have a long wait when you call and it’s hard to schl with them for changes or just updates . But so far so good office areas are clean , parking lot is clean with available spaces to park .would highly recommend.
Laura and Oli are great at Dr. Safely's office! My name is Andrea and I have gone to Dr. Safely for 26 years! Great doctor and great staff!
Wow!! My first visit didn’t go so well at all. The young lady in the front was extremely rude. I arrived 15 min before my appointment time and sure enough she told me upon walking toward her that they do not take patients until 1:00 for the doctor is on lunch . When I returned 5 min till my appointment she was already taking another patient. She got done with her she yell out (since I was seated) “Okay mam I can check you in now”. She ask for my information with my picture ID and I informed her that I completed the new patient paperwork through the portal. She replied rudely, it did not go through WHILE SHE ROLLED HER EYES she took my picture ID. Laura and the back called my name silently and her first thing was, we have not gotten your insurance verified yet, but we can get started in there. She pointed at the room on the right. I have not met the doctor yet, but I’m already TRULY DISAPPOINTED ☹️ 😔 But I met the doctor and totally different vibe
This place is going to go their way or they would make you suffer somehow. It’s not fair
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All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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