Care Plus Family Clinic's Online Review Report Card

I love this place this doctor nurse practitioner Honey and her staff is fantastic so caring and it's almost like talking to a family member when speaking with her she treats you with the utmost respect and breaks everything down to you where you can actually understand it I highly recommend her

Choosing Care Plus Clinic was the best decision I’ve made regarding my health. Honey, the head physician there, came in and didn’t just treat the problem I came there for, but she sat down with me, asked me real and important questions, and found and treated problems I didn’t even realize I had. Rather than just treating one single problem I was complaining about (like other clinics I’ve visited), she looked me over, ordered tests, and really got down to the root problems I didn’t even know were ailing me. To put it simply, she cared for me as a patient. She goes above and beyond to help me with all the issues I’m facing. She is absolutely wonderful, warm and loving. Not to mention, the nurses there at the front desk, taking my vitals and drawing my blood couldn’t be more professional and pleasant. They do excellent work, every time. I would, to everyone reading this, implore you to research this clinic and set up your first appointment. You will be more than satisfied with the outcome.

I will absolutely NEVER be visiting this clinic again. The nurse who runs this facility, “Honey,” charged me full price for a service I never received. I scheduled an appointment to get a specific service, and not only did she fail to provide that service, she charged me full price for doing absolutely nothing but wasting my time. She referred me to the emergency room for something that was NOT an emergency, and I was informed at the emergency room that I could not be seen for the service she told me I needed. I will never be visiting this clinic again, and I do not recommend others come here, especially if you are in need of women’s services. Edit: I am adding back 1 star because I don’t think Honey was TRYING to hurt me. Nonetheless, she did. She could have told me over the phone to go to the emergency room instead of having me come all the way across town to her clinic just so she could charge me $60 for a referral to the ER (that I did not even need - at the ER, they did not even care to see the referral slip). If she could not provide the care I needed, she should have said that over the phone before charging me for a full appointment and wasting my time and money. I was not even seen for the service I booked the appointment for. I tried to work out something fair with her over the phone, but she would not even budge, saying that I was charged for her talking to me (even though another doctor disagreed with her medical advice). Unfortunately, the advice she gave me did not help me at all, and she was uninformed about new medical laws. If Honey can’t run her practice fairly, I cannot give a glowing review in good faith. The most I can give is two stars, with the understanding that Honey is looking out for her own best interests, even if at the expense of her patients’. I can’t fault her for wanting to make money, but I can’t give her clinic a good review after she charged me full price for my appointment without providing the service I visited her office for. And the advice she gave me was certainly not worth the full appointment price - the OBGYN I am now seeing (without the help of Honey) told me that I was pointed in the wrong direction and should have been referred to an OBGYN. At the very least, she could have written me a referral to an actual doctor, rather than send me to wait in the ER (which I tried to do, and finally left after nearly 24 hours of waiting only to be told I could not be treated there). Thankfully, God was able to guide me to a kindhearted OBGYN who was willing to see me without a referral. But again, I had to do this all on my own, while Honey just charged me and told me to go to the ER. That did not help me, and I do not feel it was fair she charged me full price for care I did not receive.

This was my first time visiting this office and my experience was great. I called that morning and had an appointment set for the same day. The service was beyond expectations as there was no wait at the time I was there. NP Honey was very attentive and caring. She took her time listening and made some recommendations needed to get my health right and resources for paying for my healthcare.The receptionist was polite and professional. I will be sure to visit again if I have medical problems.

A huge thank you to Maria and Rachel at care plus Plano for all they did. Extremely helpful. Assisted me in every way possible.

Love this place found it on line the dr is fantastic receptionist is so nice will recommend to friends and family ❤️

Nurse Practitioner Honey Philipose was great! Very respectful and professional.

Great

Went to Care Plus for the first time today. The care was good and the price was affordable. Will definitely go back when needed.

When I say I have never meant anyone as warm, caring, nurturing, as Provider Honey is. Shock in how humble of a person she is. provider Honey is so caring and patient with you she truly listens to you in what you may be facing she really does shows you empathy. I was losing a bit of hope in getting better but once I came here I found that hope again in provider Honey told me I will get better. From coming in I can say I am. All her comments about her are true she has the motherly figure all I can say you can really put your trust in her :)