Castle Hills Pediatric Dentistry's Online Review Report Card

Would give more stars if I could. Dr. Abraham is absolutely wonderful. Our daughter has sensory sensitivities and the dentist has always been a struggle. We switched to Dr. Abraham when our insurance changed and my daughter has made such big improvements. She just turned six and had her first full cleaning and flossing, which she has never let anyone do before. Dr. Abraham is so kind and naturally patient. She recognizes when she can try to keep going, or if she needs to stop so my daughter will try again next time. Dr. Abraham takes her time, and doesn't get frustrated if it takes my daughter extra time to feel comfortable. They accommodate us with all flavorless products, which my daughter prefers. Last year we went in for cavities and had her put under sedation. While I was scared at first, Dr. Abraham and the anesthesiologist were amazing. The anesthesiologist was so good with kids, and just had that kind confidence that when he told my daughter to put on the mask, she did. I was actually shocked it went so easily. I would recommend them over and over again.

First and foremost, five stars is not enough for a number of reasons. From the initial phone call I made to book an appointment to the moment we walked out, we were given the highest level of care. When I made that initial call, I was greeted by a warm and very friendly staff member. I was able to 'see' her smile throughout the entire call. For me - also working in the medical field - the initial call is most important as that is usually the first form of contact between a potential patient and the clinic. That call definitely exceeded my expectations and set the bar high for my daughter's initial exam. Between the initial call and the day of my daughter's scheduled appointment, they were extremely generous with the appointment reminders. An act I personally appreciated. Come the day of the appointment, we were greeted with the same warm and friendly attitude/demeanor. A beautiful, white and bright smile upon check-in, which was a breeze. Shortly after, the dental assistant called us back and was extremely patient with my very shy daughter (3 yo). The moment we walked into the exam room, she made it her mission to make my little one feel welcome and relaxed. She took her time showing my little one all of the tools - and the TV overhead - so she would sit in the chair on her own like the big, brave girl she is. She showered her with little trinkets in attempts to get her even more comfortable. A mission that was very much successful. She was extremely gentle when it came time to clean the teeth and floss. She even praised my little one for being brave and doing a tremendous job. Shortly after, Dr. Abraham came in. She, too, greeted us with a warm smile and was extremely polite. She was just as patient and gentle with my little one. She politely expressed her thoughts as well as took the time to listen and answer all of my questions and concerns both respectfully and professionally. Once the exam was complete, they provided my little one with a 'dental goody bag' and praised my daughter once more. I know she felt cared for and could feel how proud we were of her. Check-out was also a breeze. The receptionist (one of two) had a warm, welcoming smile on her face and confessed she was the one who took my initial call. She was politely reassuring on payment/billing, to which I personally don't give a second thought due to working in the medical field. I am fully aware of how insurance is and can be (eye roll). Every single staff member was polite and professional. All forms of communication were thorough. The clinic itself is extremely nice, clean and aesthetically pleasing both on the inside and outside. Needless to say (after all of this), Castle Hills Pediatric Dentistry is the preferred pediatric dentist for my family. Thank you Dr. Abraham and the amazing staff for the exceptional care we received.

I took my 6yo sons here this week and had great visits! One of my boys has some anxiety and I could tell they were being very intentional about his appt and how it would go. They were quick, they walked him through everything that was going to happen/was happening and kept him updated on where he was in that process. This alone helped alleviate a lot of anxiety for him and I appreciated that very much! I’m very happy we chose them and will be back in 6 months!

TONGUE TIE SUCCESS STORY! My newborn had a tongue tie, long story short he was eating well and had more serious medical issues to focus on first, so we left it alone for the first few years. As he grew older, of course it became more of an issue with eating tougher foods, speech, and tongue range of motion. We first went to an ENT (a really good and nice guy) and was shocked when they told us they’d have to book an OR and fully sedate him. The cost was insane and I wasn’t too thrilled about him going completely under. Then a friend told me about Dr. Abraham. I talked to our family dentist, reached out to her office and was shocked again…she could handle it quickly, with minimal medical interventions, correctly, all while keeping my kid still happy about seeing the dentist. He was on minimal pain meds and even returned to school the next day with minimal discomfort while eating. All in all, after getting the price with insurance from the ENT and then paying for the dentist fully out of pocket, the difference was $3,500 (probably more). I love Dr. Abraham and her whole staff. It was a great experience. My son’s tongue looks so excellent and it’s completely functional. His speech is rapidly getting better and he’s more comfortable than ever.

Great first appointment for my 1yo! The office staff was so friendly and the office atmosphere is great for kids. Dr. Abraham was kind and patient!

Castle Hills Pediatric Dentistry is a fantastic option for anyone with children. Their professionalism and ability to work with children is impressive. I highly recommend this dentist!:-)

Castle hills Pediatric Dentistry does an exceptional job every single visit! Dr Simi Abraham and The entire team is professional, patient, and truly caring when it comes to working with children. They create a welcoming and comfortable environment that helps ease any nerves kids (and parents!) may have. Their customer service is outstanding — from scheduling appointments to check-in and treatment, everything is handled smoothly and with a smile. Dr Simi and The staff takes the time to explain procedures clearly and makes sure both parents and children feel informed and comfortable. I highly recommend Castle Hills Pediatric Dentistry to any parent looking for quality care and a team that genuinely cares about their patients!

We feel very lucky to have Dr. Abraham as our dentist. My kids are relaxed when going in for appointments. She did beautiful detailed work when my six year old needed extensive work. Great communicator and her office staff is too and clear about options and knowledgable and experienced regarding insurance.

Fantastic with our 3 year old son!

Dr Abraham is very patient, friendly with the kids and provides thorough care.