Elite Foot & Ankle's Online Review Report Card
Elite Foot & Ankle
4.6
Average Star Rating
54
Total Reviews
9
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Elite Foot & Ankle, featuring Dr. Kellvan J. Cheng, garnered 87.0% positive feedback, with patients commending the doctor's professionalism, knowledgeability, and caring attitude. Meanwhile, 13.0% of the feedback was negative, primarily citing poor communication, inaccurate recovery estimates, and unsatisfactory billing practices. The practice excels in patient care yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
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List of Elite Foot & Ankle's Reviews
Dr. Cheng knows the foot. Ankle business! As a former wrestler he knows about injuries and flexibility
Reviewed On Google
Had an ingrown toenail removed and it was amazing as close to painless as the procedure gets the injections of numbing agents stung like hell but once they kicked in I didn't feel a thing and I had no pain after it wore off it felt like I never had the ingrown toenail at all I finally had my foot back. Highly recommend him you won't regret it. It's been 8 years since my last review and 4 years since my last visit with Dr. Cheng and I have to say my opinion of him hasn't changed in the slightest. Luckily I've only ever had to visit him for simple ingrown toe nails but he's always done an impeccable job and I can only imagine the rest of his care is just as good. I can't recommend him or his team enough.
Reviewed On Google
Dr Cheng was very knowledgeable and professional and made me feel very comfortable. You can tell that he is passionate about what he does and wants to do the best for his patient. His associates were excellent as well, Jason was very polite and professional. Overall I had a great experience and would hope more practices would take note of how things are done here. Fast, smooth, no fluff.
Reviewed On Google
Dr. Cheng and team are amazing! My stepdaughter and I have both worked with his team over the last year. They are consummate professionals and Dr.Cheng has instilled 100% confidence in me with his medical expertise. Dr. Cheng and team go well beyond the medical treatment. You truly feel like family when Angel checks you in and Dr. Cheng visits you for your appointment. Additionally, I’ve never seen a Dr’s office run with such great punctuality. If you want great medical treatment and service, I highly recommend Dr. Cheng and team!!!
Reviewed On Google
Dr. Kellvan Cheng with Elite Foot and Ankle is absolutely the BEST! He truly cares about his patients and always brings a positive, lighthearted attitude. We've NEVER felt rushed & he takes the time to listen and explain everything thoroughly. His bedside manner is exceptional, which is rare to find. As a surgeon, he's extremely knowledgeable, and I have complete trust in his decisions. The staff is also amazing! Angel is so kind and always available to answer any questions or concerns we may have. Everyone at the office makes you feel welcome and cared for. What really touched me is that Dr. Cheng personally reached out to check on my daughter after surgery..AND that made this momma's heart so so happy! It's that level of care and compassion that truly sets him apart. The only negative? We wish he could be our family's primary care doctor!😩😅That's how much we trust and appreciate him. We're so thankful to be in such good hands
Reviewed On Google
Dr. Cheng is the best! Gave the attention needed with my care for my foot. Jason was a great help as well. Very professional and polite the both of them! Thank you for y’alls help!
Reviewed On Google
Dr. Cheng is Amazing! Jason was professional and the easiest person I've had the pleasure of working with. 10/10 Would Recommend!!!
Reviewed On Google
Dr. Cheng is absolutely amazing. His knowledge and expertise surpasses anyone I’ve ever seen before, and he helped me out so much. He is genuinely amazing and I love that he and his office staff genuinely care about you, they go above and beyond without a doubt. Best doctor’s office experience I’ve had by far. I had just about every foot problem you could imagine and now I’m walking, running, and in sports again! I feel amazing, like a million dollars! And Dr. Cheng helped me every step of the way, he made sure my treatment went well, my recovery was well, there is so much gratitude in my heart for Elite Foot & Ankle. It is good to know that there’s such an amazing doctor here in TX treating people. Honestly, 10/10 would recommend. My younger sister also has hammertoe, she has her first appointment next week! Thanks again, Dr. Cheng!
Reviewed On Google
Dr. Cheng is extremely knowledgeable and patient friendly. He listens well and definitely puts the patient first. Highly recommended for diabetic patients.
Reviewed On Google
Highly recommend Dr. Cheng at Elite Foot & Ankle! Very courteous staff and very professional!
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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