Eye Surgery Center Of North Dallas's Online Review Report Card
Eye Surgery Center Of North Dallas
4.2
Average Star Rating
18
Total Reviews
3
Recent Reviews
2
Review Sites Found
Accepts Medicare
No
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Review Summary
Eye Surgery Center received 77.8% positive feedback, with patients praising the professional and caring staff, successful surgeries, and comfortable environment. However, 22.2% of the feedback was negative, primarily citing scheduling issues, long wait times, and communication problems. Overall, the practice excels in surgical success but needs better time management.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Eye Surgery Center Of North Dallas's Reviews
Amazing facility, super efficient and professional. Recommend for eye surgery!
Reviewed On Google
Great care. Dr. Snook was phenomenal, both times. Except for driving in the traffic, everything was as it should have been.
Reviewed On Yelp
We had taken my elderly father to this location for eye surgery. The staff were very informative of everything to expect from the surgery pus how to care for his eye after the surgery. The business was very clean and appeared to be kept up with. Thank you to all the staff members for the great experience and my father is ready for his next operation in 2 weeks.
Reviewed On Yelp
Very professional and on a set schedule to complete your surgery. Proficient!
Reviewed On Google
The staff was very helpful, compassionate, and provided information that was easy to understand. The were professional and made sure I was comfortable during the procedure
Reviewed On Yelp
Comfortable arrangements All staff are professionals I feared before surgery However I came out realizing my fear was not valid
Reviewed On Google
Been getting eye surgery here for 10 years. Excellent staff.
Reviewed On Google
We really like the surgeon but this surgery center is horribly run. The first time we came here were were told to be here by 5 am. The employees don’t even report to work until 6!!!! Today we were told to be here at 10:40. The paperwork he was handed upon arrival said his surgery was to be at 12:45. We were assured that it would be much sooner. He was not taken back in until 1:01!!! Absolutely no respect for anyone’s time. The office staff was friendly but that does not make up for the complete lack of respect that this place has for the patients. This was supposed to be a 10 - 15 minute procedure. We were there for well over 3 hours. Supposedly this was an unusual event. But we’ve been here twice and were treated the same way both times. Never again….
Reviewed On Google
I recently had cataract surgery here. The staff were very kind, helpful and professional. The surgery was performed by Dr. Steven Elieff. The surgery was flawless and very quick. I now have great vision. Thank you everyone for a great experience!
Reviewed On Google
The surgery center never called us regarding pre-op information and time of surgery. We had to call the doctor and ask for the information after not receiving any notice. Our surgery time was originally scheduled for 9 AM. When we called our doctor, we were told that our surgery got moved up to 6:00 AM. They were as surprised as us that we hadn't received any information. Regardless, we really love our pre-op nurse lily and absolutely LOVED Dr. Shulkin and our anesthesiologist Dr. Judd. They have great bedside manners and truly care about their patients. I only wish that the receptionist was the same. She wasn't the kindest and often appeared annoyed at patients who asked questions.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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