Little Land Play Gym's Online Review Report Card

I scheduled an assessment for my son to start on his speech therapy sessions with this place on 12/1. I loved the facility and the staff that I spoke to was friendly. The therapist seemed knowledgeable about what he needs and was great with my son during the assessment. However, whoever is in charge of scheduling does not seem to be doing their job. I received the report on the 10th and per the message, was waiting for them to figure things out with my insurance to schedule the beginning of the sessions. So I called my insurance on the 14th to see if there was a hold up on their end (or anything I could do to speed things up) and they said it had already been authorized. On the 15th, I called the place back and spoke to the Benefit Coordinator and she said she was waiting for the authorization from my insurance. After a painful conversation in which I had to repeat FIVE times that the insurance had already authorized, she said she'd get the code and call me back. Today is 12/20 and I called them back, spoke to her again and she still needed to check on something (I couldn't understand what she said for the life of me) and is call me back. I asked her if she would call me today and she said she'd do her best, which for me means, no, she won't call me back today. I just want to be able to get his treatment started. I recommend going elsewhere, unless you don't care to wait forever until they decide to look at your file and decide you're worth calling.

My four year old goes to little land for occupational and speech therapy. I highly recommend Little Land for both therapy and as a great play space option that is clean and fun. Everyone who works here is amazing. They are professional, supportive and knowledgeable in their jobs. We have gone other places for therapies where this was not the case. My daughter loves going here and she has grown so much in just a few weeks. I know it is because of the amazing people working here!

Cannot recommend Little Land enough! I have taken my now six month old to Little Land several times over the past two months and am so impressed at the cleanliness, professionalism, and fun that LL has to offer each time we go! My little one can’t even crawl yet, and we easily stay for our entire two hour session because of how much there is to engage him in! Thank y’all so much for your hard work in offering a clean and safe indoor play option- especially in the times we’re in!

This place is great for kids of all ages! My 18 month old really opened up to play and playing with other kids at little land. However, this location does not require masks for those that are vaccinated. Just so you know, if you are booking without having been there before.

We have been cancelled twice now for Parents Night Out because they supposedly do not have enough employees scheduled to work. So much for Parents getting much needed date nights. The reason given for cancelling is just sad! If you cant hire people responsible enough to show up to work, then you damn sure do not need to be watching our daughter!

Honestly, the old pictures need to be taken down and the age for this particular location needs to be updated. There is no way a child over 3 years old will be entertained here like the previous 183 location $14+ tax. I’m sorry no. Not the place it once was for older kids

I have a medical condition that prevents my ability to wear a mask. They refunded me and said that my kids were not going to be able to come in. They don't require my kids wear a mask so if I had covid they would have it too and spread it! It's ridiculous! They discriminated against me for my medical condition.

Little Land is my jam! Lol I caught myself playing along, I couldn’t help it.

This is spot, Ernie and his team are the best with the kiddos!

I absolutely love LL and so do my kids 💞Owners and Staff are Super Friendly ..Highly Recommended not only for the Gym but Therapy as well ☺!!