Woodhouse Spa - Cedar Park's Online Review Report Card
Woodhouse Spa - Cedar Park
4.9
Average Star Rating
504
Total Reviews
4
Recent Reviews
3
Review Sites Found
Accepts Medicare
Yes
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Review Summary
Woodhouse Day Spa received 90.5% positive feedback, with patients praising the professional staff, relaxing atmosphere, and high-quality massages. However, 9.5% of the feedback was negative, primarily citing poor customer service, scheduling issues, and billing problems. Overall, the spa excels in creating a serene environment but could improve customer communication.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Woodhouse Spa - Cedar Park's Reviews
I’ve had 4 massages here with Devin and all have been spectacular. I’ve been to other woodhouses but this one has been my favorite. Devin is excellent and the whole staff is really kind.
I had a Swedish massage with Kori and she was fantastic! I’ve had a lot of massages in my lifetime and she is one of the best!
OMG! This was a fabulous place to get a deep massage! I loved this place. I will definitely go back!
I adore this place. It’s my sanctuary where I can truly disconnect and find relaxation! My favorite retreat close to home. Customer service is always exquisite!
Great spa facilities, services, and staff.
Omg! I had a deep tissue massage and left feeling great!!
Great spa experience. I enjoyed the cozy and intimate feeling of the space, very relaxing in my opinion. I opted for the hot stone massage, which is different from my usual pick of massages, but very relaxing nonetheless. Highly recommend checking this spa out.
I was in traffic for over 40 min and was going to be 10 min late because there was a car wreck on the way there. I just had a baby and got over being sick and was looking forward to my massage. I was told I was not allowed into the spa 10 min late AND they were going to charge me for HALF my service PLUS a tip. $83 later with no massage and terrible customer service all they did was ask me if I wanted to reschedule.
I was in traffic for over 40 min and was going to be 10 min late because there was a car wreck on the way there. I just had a baby and got over being sick and was looking forward to my massage. I was told I was not allowed into the spa 10 min late AND they were going to charge me for HALF my service PLUS a tip. $83 later with no massage and terrible customer service all they did was ask me if I wanted to reschedule.
Our experience at Woodhouse Day Spa was nothing short of exceptional! From the moment we walked in, we were greeted by an welcoming atmosphere. Every detail, from the calming ambiance to the professionalism of the staff, exceeded our expectations. Melanie, the General Manager, set the tone for an outstanding visit. Her attentiveness and leadership were evident in the seamless flow of our experience. She went above and beyond to ensure everything was perfect, making us feel truly valued as guests. Suphatsara, the Concierge, was an absolute delight! Her friendly demeanor and warm welcome immediately put us at ease. She went out of her way to accommodate all our needs, ensuring our visit was comfortable and stress-free. The massages were simply phenomenal. Hailey worked wonders with a deep tissue massage tailored to Erik’s trouble areas. Her technique was precise, and her ability to target and relieve tension was impressive. Erik left feeling rejuvenated and pain-free. Josefina provided a truly nurturing experience for Emily, who is six months pregnant. Her maternity massage was thoughtful, gentle, and supportive, leaving Emily feeling relaxed and cared for. Josefina’s expertise in prenatal care made all the difference. Woodhouse Day Spa is a haven of relaxation and professionalism. We cannot recommend it enough for anyone seeking a truly indulgent and personalized spa experience. Thank you to the entire team for making our day so memorable—we will definitely be returning!
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All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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