Carenow Urgent Care's Online Review Report Card
Carenow Urgent Care
4.7
Average Star Rating
616
Total Reviews
65
Recent Reviews
1
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Carenow Urgent Care's Reviews
Staff was kind, facility was welcoming and clean
Friendly staff and quick to be seen.
Great Doctor
This place is great! Unfortunately, I've had to visit twice in the past couple of weeks. I've been very sick without knowing what exactly I have. I went to my PCP and they said there was nothing they could do...go home. Well, 10 days later, I'm STILL sick, and they have no appointments in the next month. So, I made sure MedPost took my insurance and came here. I was in and out very quickly. Dr. Quenstedt was caring, knowledgeable, and thorough. She sent in a prescription, and I was on my way in no time. Unfortunately, there was a snag with the pharmacy that kept saying they did NOT have any prescription for me, and MedPost kept telling me they sent it over. I finally figured it out through my fuzzy thinking that my DOB was wrong on the prescription they sent. After that was fixed, I was on my way home. I ended up having to go back after a week because I felt better for a few days, then right back sick. I was lucky enough to see Dr. Quenstedt again, and this time, there was no snafu with the pharmacy, and I am feeling almost back to my usual self now! I definitely recommend MedPost for a speedy recovery when you're not feeling well or injured.
Front desk and the Doctor were so polite and helpful! It was such a relief to be welcomed with friendly personalities after a rough day at work and needing to come into urgent care, truly appreciated! Thank you all so much!
The front staff weren’t very helpful
It took more than 20 minutes to check in
Great, simple and helpful
Great staff and service!!!!
I called over an hour prior to our arrival and they would not take an appointment. I was bringing a family member that had been in a car accident and was actively bleeding out of his leg. So he came in as a walk in like they asked. He couldn’t find his physical insurance card, and the lady at the front desk refused to look it up for him. So, my brother had to leave and go to a different location. Thankfully at the new location, they were nice enough to look it up so he could be seen and treated. Bad customer service and would not recommend if you would like your visit to be easy and friendly.
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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