Adorable Smiles Pediatric Dentistry's Online Review Report Card
Adorable Smiles Pediatric Dentistry
5
Average Star Rating
77
Total Reviews
58
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Review Summary
Adorable Smiles received 98.7% positive feedback, with patients praising the friendly staff, pleasant atmosphere, and thorough communication. However, 1.3% of the feedback was negative, primarily citing network insurance issues and billing transparency. Overall, the practice is cherished for its exceptional care, yet it needs clearer insurance communication.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Adorable Smiles Pediatric Dentistry's Reviews
Took my boys to this pediatric dentist today and they were AMAZING. So patient, kind, and made the whole experience fun instead of scary. Highly recommend for anyone with little ones!
The best place for the whole family. They go above and beyond to make your child’s experience enjoyable and the parents experience a breeze. Scheduling and communication is so easy and everyone is so kind. So glad we found Adorable Smiles!
We really wanted to love this office because we genuinely liked the doctor and were hoping we had finally found our “forever dental home” for our family. Unfortunately, our experience with the billing and insurance side has been extremely disappointing. At no point were we clearly told that this office was out of network with our insurance. Instead, we kept hearing phrases like, “Your insurance policy doesn’t have an assignment of benefits,” which essentially means they are out of network. That was never plainly explained to us upfront. To date they still have not informed me of not being “in network” with their office I had to contact my insurance company to find out that we are not in network with them. As a mom with multiple kids, dental expenses add up quickly. By coming here, we used almost all of our annual dental maximum just on routine cleanings. These cleanings would have been covered at 100% in-network, but instead were processed at 50% and 80% because the office is out of network. That’s a huge financial difference for a family. The language used by the office can make it seem like they are working within your insurance network, but that has not been our experience. Transparency matters, especially when families are making healthcare decisions based on coverage. There are many dental offices in this area, and I would strongly encourage other families to verify network status very clearly before scheduling. Unfortunately, dealing with this office has been stressful and financially frustrating for us. It has not been worth it for us, and I would recommend if you are a mom you take your family somewhere else.
Great place! Friendly staff and great work ethic!
This was our first time there and it was such a nice place to go everyone was so friendly and welcoming and done there job right
Dr. Phan was amazing with our daughter. Very patient and reassuring!
They are awesome and have been so sweet to my kiddo!
Wonderful experience for both of my kiddos and they made it so convenient for me to take both at the same time. My oldest is already talking about her next visit.
Beautiful facility and great staff with excellent customer service
Owner is super nice and professional. Very nice office staff office would reccomend!
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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