Mathew T. Alexander's Online Review Report Card
Mathew T. Alexander
3.5
Average Star Rating
297
Total Reviews
16
Recent Reviews
5
Review Sites Found
Accepts Medicare
--
Medical School
-
Graduation Year
-
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
ScoreDoc is affiliated with RepuGen and GMR Web Team. You're welcome to work with them or any provider you choose.
Review Summary
Dr. Alexander received 65.6% positive feedback, with patients praising his expertise, successful surgeries, and compassionate care. However, 34.4% of the feedback was negative, primarily citing long wait times, inconsistent staff behavior, and poor communication. Overall, Dr. Alexander is esteemed for his surgical skills and dedication but needs better time management and improved staff interaction.ScoreDoc Score
Sentiment Analysis
| Top Entities | Top Positive Key Trend Drivers |
|---|
| Top Entities | Top Negative Key Trend Drivers |
|---|
Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
RateMDs
Vitals
List of Mathew T. Alexander's Reviews
Great doctor, always busy so be patient….
Reviewed On Google
Great doctor. Listens to your concerns and isn’t just there for a paycheck. 10/10 plus he got me a free iced coffee soo he is amongst the best
Reviewed On Google
Terrible experience. My husband has to have a total spine reconstruction. He has to have this done by another in San Antonio. 2 surgeries with Alexander left him butchered & in constant pain. i do not recommend .
Reviewed On Google
Dr Alexander saw my partner Martin. Dr had superb bedside manner! He did not just tell Martin what he found in the MRI but educated us,This has lacked in other drs we have seen.!
Reviewed On Google
Long wait times, several hours! My husband had back surgery and is now wheelchair bound. Do yourself a favor, find another Dr. Update: FYI, He passed away. Stay away from this Dr, he's extremely aggressive.
Reviewed On Google
Would not recommend and would highly suggest going out of the area for care. After waiting over 3 hours to be seen, the dr came into the room then escorted me out to a different area where he went over only a portion of my imaging then pushed me out. He also used an auto template, which is called cloning, to fill in information on my write up that never occurred. He billed my insurance for an evaluation and he did no physical evaluation of any kind. This is the 2nd dr recently to pull this on me. This is actually illegal and it's insurance fraud. I spoke to multiple people in his office, including the medical assistant and office manager, both who confirmed he uses an auto template. They refused to correct my write up which is my legal right through hippa. I now have to escalate the matter and report this. I'm not going to allow Dr's in this town to charge my insurance for an evaluation that never happened and he only gave me about 15 minutes of his time, then tried comparing my situation to his wife's saying that she complains about the same issues as me. Pretty unprofessional and I'm writing this to warn others to go elsewhere.
Reviewed On Google
He is an excellent surgeon and I have complete confidence in his surgical abilities. However, communication regarding prescription refills could be improved. When a refill request is denied or cannot be approved, there is often no explanation provided, leaving patients unaware of the situation until they contact the office themselves. A brief phone call or notification explaining the reason for the decision would help patients better understand their treatment plan and avoid unnecessary confusion or delays.
Reviewed On Google
Doctor Mathew Alexander is my surgeon. He an amazing doctor. He do 2 surgeries on and he did a good job. I thank God we found him.he is excellent Doctor and kind.I highly recommend him.Thank you Doctor Alexander 😘 God bless you and I pray for your health so you can still help a lot people that need a great surgeon like you.❤️🙏
Reviewed On Google
Very professional Doctor Dr Alexander is a very thorough Dr. explains everything real well. He has been my Dr. for many years and I recommend him highly, thank you Dr. Alexander.
Reviewed On HealthGrades
The docttor was very helpful with me to figure out what was wrong with me and he listened to what I had said.he had find what was wrong with my head and he fixed it and more
Reviewed On WebMD
Did you find this reputation scorecard helpful?
Locations
No related location
Download ScoreDoc App for Safe Report Storage
Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
We recognize the importance of reviews in your selection of a healthcare provider. While we strive to make the information on this report as accurate as possible, ScoreDoc makes no claims, promises, or guarantees about the accuracy, completeness, or adequacy of the contents of this report and is not liable for errors and omissions in the materials. ScoreDoc works with a 3rd party to collect data for generating this report. We encourage you to review the report for accuracy by visiting individual review platforms of doctors of interest based on their overall review score. We suggest you consider this report as initial input and independently verify all info before deciding on your healthcare provider.
