James Oevermann's Online Review Report Card

Dr. Oevermann is a great eye doctor, so much so that I just went back to visit him for an eye exam after being away for 10 years. Before that he was my eye doctor for years but I moved away. Now that I'm back in the area I'll also be sending my husband to see him later this week. His staff is great and accommodating with scheduling and everyone is super friendly. If you need a good family eye doctor, this is the place to go!

I don't know why I waited so long to go there. Truly the best experience I have ever had at a eye doctor. People don't like going to the dentist I never liked going to the eye doctor even as a child because I always felt sick afterwards and they didn't listen to me. Dr James listened and looked at my records and the tests. He took the time and actually showed me the images of my eyes and explained why I have the problems I do. Thank You for a great experience.

Great staff, very friendly and Dr. Oevermann rocks! :)

My husband, who hates doctor's offices of any kind, visited Dr. Oeverman to get new contacts. He loved it, so I booked an appointment too. Everyone in the office was friendly, funny, and helpful. Dr. Oeverman was the first doc to ever actually explain a weird formation in my eye that I've had since birth, so that was illuminating. I was in and out with no waiting, but I wasn't rushed through the process, and all my questions were answered. I am so happy we found this place! Even though I had to finally get bifocals.

The staff was friendly and knowledgeable! I was seen within minutes after taking a seat! This was surprising because I had scheduled the appointment that same day( someone else had cancelled). Overall I am very satisfied with my visit and Cypress Family Eyecare will remain my preferred eye doctor for the foreseeable future. Thank you guys!

Fantastic service!! I came in and within an hour I had a new perscription and a great pair of designer glasses. Everyone is super friendly and they do it all very quickly and efficiently. There's honestly not a better eyecare facility in Cypress, so don't waste your time somewhere that doesn't carry the best brands and the best service

This review is strictly for the receptionist L, who unfortunately impacted my decision to even schedule an appointment. I called to make an appointment and inquire about pricing, as any new patient would do. She did not know the pricing information, then had to place me on hold a few times to ask someone else. This was all fine, except she first gave me one price then another additional price. It sounded like she was confused, but ironically got irritable on the phone when I asked for her to explain the different pricing she provided. First of all, this is your job lady. I am a firm believer in the saying, "whatever you do, be the best one." I understand if you're new or need to ask someone, but the audacity to have attitude with me when your job is customer service?! In a very condescending tone, she asked if I understood what she was saying. It was obvious she was the one who doesn't even know her job. When I confronted her about the tone she took with me when simply asking for information, her tone suddenly changed to normal while she denied it. I am disappointed I did not schedule with this optometrist after all the rave reviews I have seen on him, as a direct result of the horrible customer service experience I received just over the phone. I was hoping to find a new eye doctor after mine of 25 years passed away.

I've been to this eye doctor for a number of years. I went in wanting to try contacts again. Last time I tried was 8 years ago. I did not realize the lens I was trying to wear were that old. He gave me some new lenses to try after the exam and I could see without adding reading glasses. I could not believe it. I'm wearing them right now and typing on my computer at work without reading glasses. And everyone is saying how pretty my eyes are!!! I was convinced also that I needed color torics since I would have to hide my eyes behind reading glasses for most of the day if I tried to wear contacts. Now I think I'll just go with what he gave me and occasionally have to pop on a pair of readers for really small print. So happy. I will say that the wait was awful. My appointment was for 3:00. I didn't get in to see the Dr. until a little after 4:00. He did mention that he let an employee off to run a marathon or something, so perhaps that was what caused the backlog of patients.

This guy was my doctor when I was in middle school, and I can definitively say he's the worst doctor I've ever had. He mocked me to the point that I would be nearly in tears at the end of every appointment. Wildly unprofessional and completely lacking in empathy. Would not recommend.

Very knowledgeable. Seen right away. Comforting which is what I needed after thinking I was going blind! Highly recommend. Office assistant was super, supernice and personable.