Care Mountain Dallas's Online Review Report Card
Care Mountain Dallas
4.8
Average Star Rating
50
Total Reviews
4
Recent Reviews
2
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Care Mountain received 96.0% positive feedback, with patients praising the team's compassionate care, professionalism, and attentiveness. However, 4.0% of the feedback was negative, primarily citing response time and communication issues. Overall, the practice excels in delivering reliable and empathetic caregiving, yet it could improve timeliness in communication.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Care Mountain Dallas's Reviews
"Excellent caregiving company with compassionate, professional staff. They truly care about their clients."
The folks at Care Mountain were able to staff up quickly for 24/7 care when my elderly mother desperately needed it. They took good care of her in a transition moment between an emergency hospital stay and moving into assisted living. All of the various caregivers treated her very well, kept her fed/hydrated, and maintained her prescription schedule while she recovered. I would definitely recommend. Thanks for your service!
We are grateful to Care Mountain for providing excellent, dependable service for our parents. Deepti and Andrea worked with us to find the right caregiver and level of service. Gayla was amazing. With her help, our parents were able to continue living at home. She provided companionship, love, and service. It was a relief to know she was there and was willing to be flexible and available to help whenever we needed her. Thank you Care Mountain!
We interviewed and contacted multiple care agencies before selecting Care Mountain. We felt it was important to find a company that would be reliable, consistent with the caregivers (not a rotating group of strangers) and ultimately make our dad comfortable. Care Mountain was wonderful and we highly recommend them.
When my dad came home after a long hospital stay, I was overwhelmed trying to manage his care on my own. A friend recommended Care Mountain, and from day one, I knew we were in the right hands. Their nurse came out the same week, created a clear plan, and explained everything in a way I could actually understand. The caregivers have been patient, professional, and genuinely kind. Every Nurse we've met takes pride in what they do and notice the little things that make a big difference in his comfort and recovery. I never have to wonder if someone will show up or if Dad is being properly cared for. The peace of mind they’ve given our family is priceless.
I can’t say enough good things about Care Mountain. From the very first call, their team was professional, kind, and truly focused on my family’s needs. The nurses and caregivers were not only skilled but also incredibly compassionate they treated my loved one like family. Communication was excellent; the care plan was personalized, and the staff went above and beyond to make sure everything ran smoothly. It’s clear that quality and dignity are top priorities here. If you’re looking for dependable, compassionate in-home care in the Dallas area, Care Mountain is absolutely the team you can trust. They’ve made a difficult season so much easier for our family, and I’ll always be grateful for their support.
Responsive and professional, needed care for my father and Care Mountain was able to provide services within days at a reasonable price. Asitri was our caregiver, she was quick to learn my father’s needs and always on time. Would highly recommend Care Moutain’s services to a friend.
We hired Care Mountain to take care of my wife in March this year after she got out of the hospital. Our experience with them has been phenomenon. They sent a dozen caregivers during last 6 months and everyone of them had been very caring, professional and punctual. In fact we do not need that many hours of help anymore and looked at other options but finally decided to stay with them because of their reliability and professionalism.
Care Mountain provided outstanding care for my wife who has dementia. Their wonderful representative, Ade Sheppard, really distinguished herself through her thoughtful care and support. I will always use Care Mountain for my family.
After many caregiver interviews, hours upon hours of research and poor experiences, we were fortunate enough to run across Gagan and his family of care takers. My father and I have been simply overwhelmed with administrative complexities of elder care as much as the care itself. At every point of contact from the our nurse Linda, to the administration by Andrea and Deepti and the personal attention of Gagan, we are truly blessed to have them as part of our family. They have provided as much comfort to me as they have mom. Care Mountain is rich in knowledge and delivers a very human, comforting touch point for mom where all too often you find staff that have become desensitized to the very nature of the care you want for your parents. While my mother's care is paramount for us, I selfishly must admit that the relief they have provided me is equally important. We don't ever worry about mom when I'm not there. I feel reassured that they are giving my mother the physical care with the kindness and love I would. To be frank, I don't feel guilty that I can't be at my mom's bedside 24/7 with Care Mountain. They don't provide elder care, they provide "sincere care". Don't be afraid to lean on them. You will be pleasantly surprised at how much of a resource and comfort this company can be. I'm such as fan that if you would like a personal discussion with me about my experience, ask Gagan to provide you my contact.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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