Epic Pain & Orthopedics's Online Review Report Card
Epic Pain & Orthopedics
4.0
Average Star Rating
70
Total Reviews
11
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
Epic Orthopedics received 74.3% positive feedback, with patients praising the friendly, professional staff, the caring doctors, and their expert orthopedic care. However, 25.7% of the feedback was negative, primarily citing disorganized front desk staff, an unprofessional office manager, and delays in procedures. Overall, Epic Orthopedics is valued for its quality care, yet it needs better administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Epic Pain & Orthopedics's Reviews
Dr. Chun truly saved me. I was in excruciating pain, barely able to walk or care for my kids. I honestly felt hopeless. But he worked me in quickly for an SI injection, and the relief has been life-changing—I feel like a new person! I can bend, move, and keep up with my little ones again. I can’t recommend Epic Orthopedics enough. The staff is friendly, professional, and genuinely cares about your well-being. They go above and beyond to make sure you’re cared for. If you’re in pain and searching for answers, this is the place you want to be.
Reviewed On Google
Dr. Chun truly saved me. I was in excruciating pain, barely able to walk or care for my kids. I honestly felt hopeless. But he worked me in quickly for an ESI injection, and the relief has been life-changing! I can't recommend Epic Orthopedics enough. The staff is friendly, professional, and genuinely cares about your well-being. They go above and beyond to make sure you're cared for. If you're in pain and searching for answers, this is the place you want to be.
Reviewed On Yelp
They did some Injections for my herniated discs. I feel amazing because of the amazing job they did
Reviewed On Google
Very friendly and great customer service
Reviewed On Google
Dallas is a great location! Melanie was helpful throughout the whole paperwork process! Very greet able and nice.
Reviewed On Google
Great service at the front desk at Dallas very welcoming environment especially Yesenia
Reviewed On Google
Dallas front desk is a great front desk! Melanie and Yesenia are very greetable and amazing! They do a great job!
Reviewed On Google
I love these people so helpful
Reviewed On Google
Dr. Dennis umbrecht was an angel! I was hurting so much that I couldn't stand for 1 minute without feeling pain. I can be stoic and refuse to admit I am in pain. I just deal with it. But in this case, nope. I had faith in him and in trun the process and had a few nerve ablations. I was terrified of anyone working on my back. These people were professionals and got the job done! I stil have some pain. That's what an accident will do. Don't let them tell you that slow moving accident injuries aren't that bad. It can mess up your entire life. W ith this clinic I may actually have a shot of getting my life back. Thanks to all the healtcare providers here!
Reviewed On Yelp
My partner had an amazing experience for her pain management. The doctors were bilingual so it helped SO MUCH as it’s hard to translate medical terminology. I had called around to other facilities in the area that were recommended and they couldn’t get us in for 3 weeks!!! Made a quick call to Epic and the intake team got her in next day in Fort Worth. The staff at front desk was kind and it actually felt like the Dr wanted to help and not just run up a check.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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