Medical City Dallas Hospital's Online Review Report Card
Medical City Dallas Hospital
4.3
Average Star Rating
11018
Total Reviews
621
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
Medical City Dallas received 82.6% positive feedback, with patients praising the compassionate staff, excellent care, and professional service. However, 17.4% of the feedback was negative, primarily citing misdiagnoses, long wait times, and rude staff. Overall, the hospital is appreciated for its high-quality medical care, yet it needs stronger communication and administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Medical City Dallas Hospital's Reviews
I didn't have to wait maybe 5mins he was on time and he shared with me what was my problem sit me up with additional tests.and told me my next step! I love Dr. Bell
Reviewed On Google
Medical City hospital Dallas was an amazing experience for me when I went in the staff is professional understandable the care that I received was amazing they made me feel comfortable they made me feel safe and with the help of the doctors and nurses the assistance
Reviewed On Google
The nurses were all very nice, I just wondered if they were all overworked, under staffed. It's the first hospital stay after any procedure that a nurse didn't check in regularly on me. They did not come in unless they were called & then it was a 20-40min wait before they made it in. Several times I called back at 30min to remind them I still needed something or help.... I did find it strange to not be checked on after a pretty major procedure.
Reviewed On Google
My whole experience was great. Everyone spoke and said good morning. The parking experience was great. I love that you have changed to an "app" based paying system.
Reviewed On Google
The service was prompt and staff was friendly. I do think the machines could be updated, though I’ve heard there are new ones that don’t squeeze tightly. More of an imaging. If men were getting mammograms I know we would have something better!😂
Reviewed On Google
I went to the ER because I was in real bad pain.. and now I’m getting billed for 9000 dollars for bloodwork and for a sono on my legs and no pain medication or anything they just told me that I had to go to a vascular clinic for my leg pain varicose veins and my sciatica nerve and that’s nothing was done… And they are trying to charge me 9000 that is ridiculous. I always thought it was a good hospital but I was wrong…And in my opinion they deserve 0 stars for over charging
Reviewed On Google
The people in the MRI place are outstandingly professional and compassionate. The parking situation not great.
Reviewed On Google
I've never seen soo many nurse's talk badly about their patients
Reviewed On Google
Doy 5 Estrellas porque siento que alli salvaron mi vida. Mientras en otro hospital me enviaban a casa con una infección terrible, aquí me atendieron con mucha responsibilidad y vocación. Mi infección tuvo que terminar en una gran cirugía, las enfermeras fueron geniales en su mayoría. Bendeciré siempre a este lugar y a su personal. Dr. Brown, Dr. chow y la enfermera Terisa Campbell 🙏 Gracia eternamente.
Reviewed On Google
Well taken care of.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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