Oren Fass's Online Review Report Card

Very rude staff and the manager is unprofessional

John the manager is absolutely awful. As the children of a 65 yr old mother we try to involve ourselves as much as possible in the care of our mother. Our mother got diagnosed with cataract and we were all heartbroken and just stressed out. My brother able to make it to her appointment with her FaceTimed us to help us feel at ease and understand the diagnoses and next steps but unfortunately this doctors office manager is not sympathetic at all. So if you are looking to take your family member to a doctor who will be understanding and sympathetic DO NOT COME HERE!"

Terrible office staff, including the disrespectful manager. After paying 300.00 they told me they would not provide help anymore because I was texting my sick daughter and oddly enough instead of being kind about it and just talking to me the office manager yelled at me and was so rude. He shut the window in my face and left to talk to the doctor and came back saying no we don’t like people who yell(even though it was because we demanded our money back if they are not going to be providing the services we paid for).

As the children of a 65 yr old mother we try to involve ourselves as much as possible in the care of our mother. Our mother got diagnosed with cataract and we were all heartbroken and just stressed out. My brother able to make it to her appointment with her FaceTimed us to help us feel at ease and understand the diagnoses and next steps but unfortunately this doctors office is not sympathetic at all. So if you are looking to take your family member to a doctor who will be understanding and sympathetic DO NOT COME HERE!

As the children of a 65 yr old mother we try to involve ourselves as much as possible in the care of our mother. Our mother got diagnosed with cataract and we were all heartbroken and just stressed out. My brother able to make it to her appointment with her FaceTimed us to help us feel at ease and understand the diagnoses and next steps but unfortunately this doctors office is not sympathetic at all. So if you are looking to take your family member to a doctor who will be understanding and sympathetic DO NOT COME HERE!

I have referred many people to Dr Fass & his associates all are wonderful and technically extremely professional and proficient. I do not think there is a better place for cataract surgery in the metroplex Dr Bill Dover

Fantastic Dr and Office Staff- I went in for an appointment and was immediately seen without any hassle. The front staff was extremely friendly, caring and thoughtful plus they made everyone feel safe with this COVID going around, extremely clean office and no overcrowding like some Doctor offices. I've been to many Drs in my lifetime and have not encountered such a well organized office. Once I saw the Dr he listened to my problem, took the time and allowed me to ask as many questions as I needed to feel comfortable. I had cataract surgery now on both of my eyes and I see 20/20!!! I would recommend this Doctor and Office to anyone who wants an A+++ experience. Thank you Dr. Fass and Dallas Eye Consultants for taking such good care of me and my eyes!!!

Excellent doctor!! 5 stars ++++ I have congenital cataracts. These are much harder to fix than regular cataracts. He had a reina doctor on call for the following day if needed. He and his office staff communicated wonderfully with me. Martha was super at scheduling the surgeries. With all the complications that go wrong with congenital cataracts I was super pleased with Dr. Fass skill as a surgeon and his bedside manner and good personalism. Highly recommend!!!!

I had cataracts removed from both eyes early this year. I found Dr. Fass to be very thorough and very patient oriented. HIs staff was professional, well educated and experienced in the testing and answered any and all questions. Dr. Fass was very patient in asking , and answering any and all concerns, and explained the process I would be going through. The results were exactly what I expected after my consultation, and pre-testing at his office. I now have 20/20 vision, and there were no complications at any time. I very highly recommend Dr. Fass and his team if you need cataract surgery.

Bad experience. Discussed Dr Fas poor surgery result and John screams at me. Poor behavior. Bad office. Shame on taking advantage of poor people Dr Fas