Paul Singer's Online Review Report Card

Dr. Singer is an excellent doctor. But his receptionist is the most rudest person I have ever met in my entire lifetime. She never returns phone calls, will give you no help what so ever. I told Dr. Singer at one point how horrible she was and he yelled at me for complaining while she is trying to help me. There have been more than several reviews about his receptionist and he refuses to do anything about it. I have left 3 voice messages, sent a letter by mail, and sent an email and I have still not heard from her. This is a shame that she can get a way with this. And in the previous comments the same thing if I could give this dr and his horrible staff that should be fired I would give an @#$%^&* rating. The doctor for now realizing what patients are saying about his staff and not caring enough to do something about it. \ \

If I could give this doctor negative stars, I would. I would first like to start this story by saying that my father was a prominent cardio-thoracic surgeon in the same community as Dr. Singer... In fact the two knew each other. I have never EVER been treated so poorly by another human being, let alone a physician, in my entire life. And I am a trauma/ICU nurse! My father passed away from glioblastoma brain cancer in February and I was getting chronic headaches. MRI showed some abnormalities so my primary care physician recommend that I see a neurologist and referred me to Dr. Singer. I called and called and called... Left message after message.. No return call. So after doing this for 3 weeks, I decided to call my primary physician and see if his staff could get a hold of him. Today I got a call from my primary giving me the cell number of Dr. Singer's secretary. (That alone is ridiculous!) They also told me that they could see me today at 1:45. Since I had plans for the day, I told my primary's staff that I would give Dr. Singer's secretary a call and cancel today's appointment and reschedule for another day. I called and left a message... No call back. I called later in the afternoon and she picked up and then immediately hung up on me. She then quickly sent a text message saying, "Sorry, can't talk right now." I texted her back stating that I was trying to get an appointment with Dr. Singer. No response. Later in the day I was in the area and decided to drop by the office to schedule something.... BIG MISTAKE!! The secretary said she never got my messages... Voicemail or text. She was rude, nasty, and unprofessional. She then had me sit in an exam room and wait to speak with the doctor. Dr. Singer comes in the room and basically calls me a liar. "Either you are lying or my secretary is lying and she has been working for me for years... So basically I think you are full of bologna." "Did you come in here just to complain?" "I don't have time for this crap." He then told me that he didn't want to see me and would call my primary physician and have him refer me to another neurologist. I left his office as quickly as possible... And in tears! Luckily my primary physician is amazing... He was a good friend of my father's. He referred me to Dr. Emami who is the head of neurology at Good Samaritan. Got an appointment with her in minutes. I PLAN ON TELLING ALL OFY FATHER'S COLLEAGUES ABOUT MY EXPERIENCE! AVOID THIS MAN AND HIS OFFICE LIKE EBOLA!

Liked Dr Singer's promptness an on time doc! Does not overbook. He really spends his time on getting to know your problems explaining what treatment is necessary. He is Board Certified in Neurology. Would recomend him to family members and friends.

ABSOLUTELY MY WORSE EXPERIENCE IN ALL MY 76 YEARS!! HE WAS NICE ENOUGH ON MY INITIAL VISIT. SAID HE WOULD CALL MY GP THE NEXT DAY FOR MY CAT SCAN. HE DID NOT! LONG STORY SHORT: I CALLED HIS OFC SEVERAL TIMES AND GOT NO RETURNED CALLS. WHEN I CALLED HIS GAL WAS VAGUE AND NOT HELPFUL. WEEKS LATER SHE CALLED AND WANTED ME TO SCHEDULE A SECOND APPT. WITH DR. SINGER. I NEVER WENT BACK!! THANK GOD MY SON HAS INTRODUCED ME TO THESE DR REVIEWS BECAUSE I'M USING THEM TO SELECT A NEW NEUROLOGIST WITH POSITIVE REVIEWS. NEVER, NEVER, NEVER WOULD I RECOMMEND DR. SINGER. HOW DOES HE STAY IN BUSINESS?????

Bad experience. Had the doctor deny me a refill for a prescription I cannot miss doses of (anti-seizure medication for EPT Tremor) and then refuse to fill it even after I scheduled an appointment 4 days later. Not the first time this has happened with him. I spoke to him on the phone and he claimed his office had tried to reach me prior, however they were using a phone number that has long since been abandoned (and which I have asked them numerous times to update) - so I had no idea they were in need of a visit. I tried to be reasonable but he seemed to take it personal and would not accommodate me.After denying me the refill he went on to take a cynical disposition and tell me that often times his clients schedule appointments, get a refill and then disappear. When I refuted this as a possibility, he began citing missed appointments from years back and became petulant and argumentative. I told him I had absolutely no aversion to coming in and he flatly dismissed me and said that I did. I have never experienced this kind of behavior from a Doctor before. It was very personal and I didn't expect it.Near the end of the phonecall he took a dismissive tone and asked me to find another Doctor. I questioned his credentials as a responsible physician and he countered by questioning me as a good patient and then hung up the phone on me.So in addition to his office not responsibly making records, him orphaning me without medication when I offered up my highest availability for a consultation, and finally being unprofessional, personal and rude on the phone - I've decided that he's just not the guy for me.If you are curious about his style of treatment, it is somewhat passive and inconsequential. He prides himself on being a "listener" and really does not offer much insight or suggestion into a patient's condition - but primarily false sympathy. Add to that alot of backstroking and reassuring (including bizarre sympathetic facial expressions that you would expect a parent to make at a suffering child) during his sessions and really what it turns into is a self-diagnosis that he will typically endorse. I understand the tenets of psychological treatment but he is a psychiatrist and should be working more objectively and scientifically on medical issues and effective treatment - not giving patients a backrub and a perscription and sending them off.Ineffective and Unprofessional are the two main adjectives that come to mind when considering him. I'd say stay away and seek out a Doctor of higher caliber.As a footnote, I visited his office after the phonecall to settle a balance I had on my account. The receptionist reported, "I'm sorry for that crap on the phone". She then said the Doctor had filled my prescription and I retorted that I don't need a spite-refill. I phoned my GP and sorted it out.

Doctor Singer is a great doctor, he listens to my concerns and is easy to work with. His appointments are usually the same. He is very concerned about my well being. He is very prompt when prescribing sending prescribing my medicine after the pharmacy prescription has expired.He has a receptionist that is very rude over the phone - she has zero customer service skills over the phone but in person she is tolerable.

My first impression of Dr. Singer was that he was a nice man with a good sense of humor. He spent a good amount of time with me discussing my problem. However, as it turns out, he and his secretary are the most unprofessional health care workers that I have ever met. The lady at the front desk never answers the phone, and you can not get a hold of anyone to speak with for days. The one time that she did call me back she was rude and belittling, and was unwilling to provide any help regarding the matters pertaining to my visits. When I called the office to ask for help from the Dr. himself, he YELLED at me for having dared to call him or his secretary while they were "busy." I have never heard such a ludicrous reply to seeking medical help from a medical professional. I would strongly caution anyone considering this unstable individual's medical advice.

I saw Dr. Singer three times. He was very patient, listened to what I had to say and made suggestions accrodingly and upon results thereafter

Dr Singer is a very good doctor and is very knowledgable. However, he seriously deserves betetr staff. Each time I called their office I get their answering machine. Never had the chance to talk with a person to take care of my inquireis (appointments, test results, etc). The staff typically call you 2-3 business days after you have left them a message. I am not sure if they do this to pretend they are busy or just becuase they don't care about getting back to you quickly. Anyway, if you need good communications with your doctor's office then you should look elsewhere.

Dr. Paul Singer correctly identified the source of my increasingly severe headaches as Temporal Arteritis and immediately began treatment with Prednisone, saving me from blindness and perhaps death. He referred me to a surgeon to take a sample of the artery for biopsy and now has referred me to a rheumatologist for treatment.